About this opportunity
V Group Inc. lists this Application Support Specialist opportunity in brooklyn, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
For more details, please connect with Rishabh Pandey at or call at .
End Client: New York City Human Resources Administration (HRA) / Department of Social Services (DSS)
Job Title: Application Support
Duration: 36+ Months
Location: Brooklyn, NY 11238
Ceipal ID: SNY_HD021_RP
Job Code: Positions 21 and 22
Department: HASA Web Business Analysis and User Support
Scope of Project:
HRA is developing systems for HASA Housing and Homeless Services that support emergency-housing inspections, landlord agreements, vacant-apartment registration, client and family matching, apartment inspections, utilization tracking, and applicable New York State reimbursement. The browser-based and mobile-connected systems support landlords and clients, integrate pertinent documents with the HRA Imaging Repository, and comply with Local Law 73 multilingual requirements.
Responsibilities:
Develop system-design specifications, solution-design documentation, and structured diagrams for database, communication, hardware, network, security, storage, and software configurations.
Analyze existing systems; document improvements and alternative solutions; gather user requirements; and prepare user-requirement documents and system specifications.
Develop operational, installation, and system-maintenance procedures, including guidance for upgraded database, hardware, operating-system, network, security, and client-server support processes.
Work with MIS managers, senior programmers, support staff, and project managers to plan application implementation, enhancements, and changes.
Create, test, maintain, and support in-house applications; design reports, audit trails, logs, and security mechanisms.
Perform statistical analysis of system data and design operational and performance reports.
Resolve user issues, coordinate follow-up with MIS team members, and provide technical assistance on complex program, database, and IT issues.
Prepare tutorials, conduct user training, and facilitate periodic group meetings with meeting minutes and recommended short- and long-term solutions.
Maintain system security, including user additions and updates, and safeguard sensitive vendor and contract information.
Test programs and systems, integrate system modules, monitor IT quality-assurance standards, and coordinate data extracts and warehouse lookups.
Required/Preferred Skills:
A minimum of 4 years of experience with the following skill sets:
Design and analysis for a Windows-based and Web based Applications
Designing document management systems
Designing Active Directory based security
Designing telecommunications systems
Designing workflow systems
Designing payroll management systems
Designing 3-tiered applications
Computer system analysis & documentation and preparing user requirement document and system specification.
Writing SQL to conduct statistical analysis on database systems and design operational / performance reports.
Creating tutorials for computer applications and conducting user training.
Managing day-to-day end user communication to ensure smooth and productive working relationships.
Designing SQL Server 2008 databases, stored procedures and integration services.
Designing Data transformation from one source to others using various tools.
Primary Skills:
Web application support
System analysis
SQL reporting
User training
V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector, Enterprise Solutions, Professional Services, Ecommerce, Projects, and Products. Within Public Sector business unit, we cater IT Professional Services to Federal, State and Local. We have multiple awards/ contracts with 30+ states, including but not limited to NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, NM, VT, and WA.
If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.
Please share my contact information with others working in Information Technology.
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Worksite address
brooklyn, NY, 11238, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.