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Job description
Appointment CoordinatorWe’re hiring a full-time Appointment Coordinator to join our Service BDC (Business Development) team! This role is all about helping our guests get their vehicles scheduled for maintenance and repair in a friendly, efficient way.You’ll speak with guests by phone, text, and online chat to book service appointments, answer questions, and follow up as needed. We’re looking for someone who’s kind, detail-oriented, and confident in both English and Spanish. If you love helping people and want to be part of a fast-paced, team-focused environment—we want to talk to you!What You’ll Do:Answer incoming calls, texts, and chats from service guestsSchedule service check-in times and reach out to guests due for maintenanceGo over recommended services, recalls, and expected timelinesGather guest and vehicle info and set accurate appointmentsConfirm appointments and follow up on no-shows or delayed workLog all communication in our CRM systemAssist Spanish-speaking guests with translations as neededWhat We’re Looking For:Bilingual in English and Spanish preferred (verbal and written)Previous experience in a Service BDC, call center, or guest service role is a plusStrong multitasking and organizational skillsFriendly, professional communicator who follows throughComfortable using scripts and offering appointment options clearlyWhy Join Twin Falls Cars?Supportive and positive team atmosphereOn-the-job training and career growth opportunitiesCompetitive compensation and benefitsLocally owned and growing—we promote from within!Apply Today! If you’re a people person who’s ready to grow in a fast-moving service department, we’d love to meet you. Apply now and start your next chapter with Twin Falls Cars!
Worksite address
twin falls, ID, 83301, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.