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Job description
Description:
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
At Infinity, we live by three powerful principles: Energy, Excellence, and Execution. Our mission is simple yet bold—we create Life-Changing Experiences for both our employees and our customers. Recognized as a Top Workplace by the Detroit Free Press, Des Moines Register, and Corridor Business Journal, as well as one of the Coolest Places to Work , Infinity is where great people come together to do meaningful work—and have fun doing it. From casual dress and vibrant break spaces to team events and community impact initiatives, we’ve built a culture that’s collaborative, inclusive, and dedicated to growth. At Infinity, we don’t just offer jobs—we create opportunities to grow, thrive, and perform at your best.
Job Summary: We’re looking for a compassionate, adaptable, and detail-oriented Account Executive (AE) to join our outbound customer service team. If you’re a strong communicator who thrives in a fast-paced environment and loves helping people, this is your chance to make an impact every day. As an AE, you’ll handle outbound appointment setting and customer interactions with empathy and professionalism, using your problem-solving skills and technical proficiency to create a seamless experience for every customer.
Why You’ll Love Working Here:
Competitive Pay: Rewarding your performance and contribution
Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy
Winning Team Environment: Collaborative, high-energy culture with supportive leadership
Comprehensive Benefits: Medical, dental, vision, and more for full-time employees
Set Up for Success: Paid training, ongoing coaching, and continuous development
Potential Same Day Pay: Sign up for PayActiv during training and get paid as early as the same day
Requirements:
What You’ll Do:
Make outbound calls to schedule appointments with current and prospective customers.
Use provided scripts as a guide while tailoring each conversation to customer needs.
Support customers with service reminders, maintenance updates, and tailored solutions.
Build genuine connections while delivering a positive customer experience.
Document interactions with accuracy and efficiency.
Jump in with flexibility to support additional projects as needed.
What We’re Looking For:
A drive to be the best in everything you do
Excellent communication & active listening skills
Ability to build trust and rapport quickly over the phone
Openness to feedback and coaching
Strong computer and multitasking skills
Detail-oriented with a focus on accuracy and follow-through
Thrives in a high-energy, fast-paced environment
Education and Experience:
High School Diploma or equivalent preferred.
Previous customer service, dispatch, or technical support experience required
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Ability to lift up to 10 pounds, if necessary.
Are you ready to bring your energy, passion, and drive to an award-winning team? xzgxqkn Apply today and start building a career that’s more than a job—it’s an opportunity to grow, thrive, and succeed with Infinity.
Compensation details: 14-14 Hourly Wage
PI78b eb4-3631
Worksite address
cedar rapids, IA, 52403, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.