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Robert Half

Arbitration Coordinator

saint louis park, MN

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Job description

Case CoordinatorOur client is an innovator in the design, automation, and management of processing solutions for complex regulatory and legal dispute resolution programs. They specialize in translating complex regulations into clear program rules, developing customized workflow systems, and efficiently managing high volumes of transactions to deliver proven results for their clients.They are seeking a detail-oriented and professional Case Coordinator to support the day-to-day administration of arbitration cases and administrative hearings. This role is well-suited for someone with prior legal or paralegal experience who thrives in a fast-paced environment, can manage multiple priorities, work independently within a collaborative team, and provide exceptional service to external parties.In this role, you will be responsible for administering arbitration cases from initiation through resolution, ensuring strict compliance with established rules, procedures, and deadlines throughout the process.Key ResponsibilitiesManage a caseload of arbitration matters in accordance with established rules and proceduresAccurately enter and maintain case information in a proprietary case management systemReview legal filings and documents for procedural complianceIdentify and evaluate case management issues and escalate complex matters as appropriateDraft professional correspondence guiding parties through the arbitration process (without providing legal advice)Monitor, collect, and record payments for arbitration servicesSchedule and administer conferences, arbitrations, and mediations with parties and appointed neutralsRespond to inquiries via phone, email, and mail in a timely, respectful, and accurate mannerCommunicate effectively with internal team members and external partiesProvide backup support for administrative staff, including mail handling and case entry, as needed

Worksite address

saint louis park, MN, 55436, US

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