About this opportunity
Family Entertainment Group lists this Arcade Technician opportunity in stateline, Nevada. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Arcade TechnicianFamily Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages.Position SummaryThe Arcade Technician is responsible for maintaining the technical, operational, and guest-ready condition of FEG arcade locations. This role supports the Golden Nugget with a regular weekly schedule, ensuring games and related equipment are working, clean, stocked, safe, and ready for guests. The Arcade Technician serves as a daily FEG ambassador to our partner location and General Managers, combining technical skill, partner service, and independent ownership of this remote location.Key ResponsibilitiesRoute Service & Location ReadinessTravel to assigned partner location on a weekly scheduleInspect, test, clean, stock, and maintain games, card readers, kiosks, cranes, merchandisers, redemption equipment, and related equipmentComplete routine safety checks, preventive maintenance, repairs, and location readiness reviewsEscalate complex repairs, parts needs, safety concerns, or partner issues to the Territory Operations LeadBe available to respond remotely to on call service issuesGame Repair, Maintenance, Restocking DropsDiagnose and repair common mechanical, electrical, hardware, software, payment system, and redemption equipment issuesReplace parts, adjust settings, test game play, and confirm equipment is operating properly before leaving the locationRestock merchandise, prizes, supplies, cards, tickets, and other operating itemsSupport game moves, installations, swaps, refurbishments, conversions, and special projects as assignedComplete weekly throw reports and merchandise inventoryComplete weekly Teller Cash DropsPartner Service & DocumentationBuild positive working relationships with partner General Managers and location teamsCommunicate professionally regarding service visits, repairs completed, follow-up items, and equipment issuesComplete service logs, checklists, inventory updates, work orders, and repair notes accurately and on timeReport recurring issues, partner feedback, safety risks, and improvement opportunitiesEquipment Testing, Preventive Maintenance & Vehicle StandardsConduct a weekly "Test Drive" of all assigned games, attractions, and payment/swipe systems to verify functionality, guest readiness, and operational performance.Identify, document, and address equipment issues in a timely manner to maximize uptime and minimize disruptions to the guest experience.Maintain accurate preventive maintenance, inspection, and repair records.Maintain a clean, organized, and professional company vehicle at all times, including routine monthly vehicle cleanouts.Ensure all company and personal assets, including tools, parts, equipment, electronics, and valuables, are properly secured and not left visible or unsecured at the end of each workday.Maintain appropriate inventory levels of parts and supplies within the vehicle to support operational needs.The ideal candidate has strong hands-on repair ability, a service mindset, and the discipline to work independently across multiple locations while representing FEG professionally with partners and guests.Assigned locations are clean, stocked, operational, and guest-readyRepairs, preventive maintenance, and route visits are completed reliably and on timePartner teams view the technician as responsive, professional, and helpfulVehicle, safety, documentation, inventory, and company standards are consistently followedFamily Entertainment Group is an equal opportunity employer.
Worksite address
stateline, NV, 89449, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.