Job description
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
Job Summary
As an Area Manager – Contracting, you will lead and develop a team of Contracting Managers, driving the execution of regional commercial strategies and ensuring the achievement of key business objectives across your assigned area.
This is a highly strategic leadership role focused on building high-performing teams, strengthening hotel partnerships, maximizing commercial performance, and delivering sustainable growth through data-driven decision-making. Working closely with Regional Management and key stakeholders, you will play a critical role in shaping the success of our sourcing strategy and ensuring operational excellence across the region.
Job Responsibilities
Strategic Leadership & Area Development
Partner closely with the Regional Manager to deploy corporate and commercial strategies across the assigned area.
Drive the implementation of consultative selling methodologies and strategic partnership programs.
Translate regional objectives into actionable plans with clear execution frameworks and measurable outcomes.
Identify growth opportunities through market intelligence, performance analysis, and industry trends.
Team Leadership & Talent Development
Lead, coach, and develop a team of Contracting Managers to achieve business objectives and individual growth goals.
Support Contracting Managers and Area Yield Managers in building effective strategies and enhancing professional capabilities.
Conduct regular performance reviews, provide feedback, and promote continuous development.
Foster a collaborative, high-performance culture focused on engagement, accountability, and retention.
Commercial Performance Management
Monitor KPIs and commercial performance across the area.
Implement corrective actions when performance deviates from targets.
Ensure the team remains agile and aligned with evolving business priorities.
Drive revenue growth, profitability, and competitiveness through effective contracting strategies.
Hotel Partner & External Relationship Management
Develop and maintain strong relationships with hotel partners and key external stakeholders.
Participate in strategic negotiations and high-level meetings with key hotel groups and accounts.
Represent HBX Group at industry events, trade shows, and conferences.
Promote a consultative partnership approach with all strategic suppliers.
Cross-Functional Collaboration
Collaborate closely with Revenue Management, G&DS, Marketing, Operations, Commercial Enablement, SPA Specialists, and Competitiveness teams.
Ensure alignment and communication across departments and regions.
Work with Account Development and Direct Channel teams to facilitate growth initiatives and strategic transitions.
Operational Excellence & Change Management
Promote the adoption of new tools, systems, and processes across the team.
Lead change management initiatives and support business transformation efforts.
Ensure process standardization and operational consistency across the region.
Resolve operational, competitiveness, and technology-related challenges impacting business performance.
Compliance & Governance
Ensure compliance with company policies, regulations, and ethical standards.
Promote awareness and adherence to regional protocols.
Maintain a culture of accountability, integrity, and professional conduct.
Required Skills
Strong strategic leadership and team management capabilities.
Proven coaching and mentoring skills with experience developing high-performing teams.
Excellent stakeholder management and influencing abilities.
Strong commercial acumen and negotiation expertise.
Data-driven mindset with the ability to convert insights into action.
Strong project management and execution capabilities.
Change management and organizational transformation experience.
Excellent communication, presentation, and relationship-building skills.
Ability to navigate complexity and prioritize effectively in fast-paced environments.
Required Tech Skills
Advanced Excel for commercial analysis and performance tracking.
Experience working with CRM and contracting systems.
Strong reporting and dashboard analysis capabilities.
Experience interpreting business performance metrics and KPIs.
Familiarity with revenue management tools and hotel distribution platforms is highly desirable.
PowerPoint and executive presentation skills.
Qualifications & Experience
Bachelor's or Master's degree in Business Administration, Tourism Management, Hospitality, or a related discipline .
Significant experience in commercial, contracting, sourcing, or hotel partnership roles.
Proven experience managing and developing teams.
Strong background in hotel contracting, negotiation, and supplier relationship management.
Deep understanding of hotel distribution, revenue management, and travel industry dynamics.
Experience leading strategic initiatives and driving business growth.
Fluent English required; additional languages are highly valued.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.