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SmartRecruiters, Inc.

Area Director - Charlotte

charlotte, NC

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About this opportunity

SmartRecruiters, Inc. lists this Area Director - Charlotte opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

Job Description

The Area Leader of Restaurants (ALR) is a field-based leader responsible for directing and operating restaurants within an assigned area, while leveraging, directing, and collaborating with the Area Business Unit team. This role is fully accountable for all restaurants within an area including new restaurant growth, revenue and sales growth, profitability, and human capital management. The AL is focused on near‑term, restaurant‑level results in the area which in turn create sustainable and long‑term value for the company.

Your Impact and Responsibilities

Delivers high‑performing and best‑in‑class operations by leading and inspiring all restaurant crewmembers, identifying areas of opportunity, holding accountability, and celebrating successes in the restaurants

Ensures company restaurant activities and operations are aligned to Raising Cane’s vision, mission, core values, and non‑negotiables

Directs and operates restaurants while leveraging, directing, and collaborating with marketing, training, recruiting and growth functional leaders (Area Business Unit)

Builds and executes operational plans from the ground up

Delivers operations performance aligned to sales driven and profit smart philosophy

Trains restaurant leaders to manage and operate Raising Cane’s crew appreciation program

Maintains full responsibility for financial performance that directly impacts area restaurant operations and is accountable to all aspects of the restaurants’ EBITDAR – budget planning, management, and performance

Business Unit Team Support:

Identifies current needs and gaps to directly support from the Business Unit team to achieve desired results

Directs area marketing support by developing and improving plans to effectively utilize media, sponsorships, and active community involvement

Directs area training support to assist underperforming restaurants, certify training restaurants, facilitate rollouts, and assess effectiveness of current training programs

Directs area recruiting support to assess needs, build recruitment strategies, and allocate resources to attract and onboard all levels of restaurant crewmembers

Conducts regular business reviews in conjunction with the Area Business Unit team

RSO and Functional Crew Collaboration:

Collaborates with functional leaders to screen and hire best‑in‑class functional experts for the Area Business Unit team

Collaborates with functional leaders in all personnel management of the Business Unit team which include compensation, performance reviews, expense management, and PTO review and approvals

Provides insight and feedback to RSO and functional crewmembers on the effectiveness and usefulness of all restaurant programs, systems, and tools

Recognizes when potential gaps in support, processes, and/or tools for the restaurants exist and notify the appropriate parties for resolution

Leverages appropriate forums to ensure all RSO and functional crewmembers are aligned to the goals and objectives of the Area Business Unit team

Qualifications

4+ years’ experience in the restaurant industry with multi‑unit leadership experience

Multi‑unit retail or restaurant operations experience

Detail‑oriented, organized, and able to manage multiple priorities that may be constantly changing

Strong decision‑making capabilities and able to deliver within tight deadlines

Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills

Able to work effectively and efficiently both independently and collaboratively

Action and results orientated with a strong commitment to quality and date‑driven results

Able to see the “big picture” and focus on unit level performance concurrently

Able to work a varied schedule related to business needs including days, evenings, and weekends

Required to live within assigned area and ability to travel when needed

High school diploma or equivalent; Bachelor’s in related field preferred

Possess a valid driver’s license

Additional Information

The physical work environment for this role includes a combination of working from a home‑based office, representing Raising Cane’s out in the community, traveling throughout the region, as well as time spent in our Restaurants. This can and will include working in a fast‑paced kitchen and interacting with and serving customers. This requires extended periods of physical exertion such as walking, standing and lifting. It also includes working both inside and outside in varied temperatures, with and around food products and common allergens, industrial equipment, commercial cleaning products, and requires use of personal protective equipment and ergonomic activities necessary to complete the job function.

All your information will be kept confidential according to EEO guidelines.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Worksite address

charlotte, NC, 28245, US

Who can apply

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