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Job description
About the Job
As an Area Coach, you'll be at the helm of 4-7 dynamic corporate locations, driving success across restaurants with total sales averaging $10-$12M+. You'll lead the charge in operational excellence, empowering and supporting Restaurant Managers through impactful training and coaching. Your role involves setting ambitious goals, tackling challenges head-on, and enhancing processes to set new standards for our brand. With a strong focus on people, you'll inspire and motivate Unit Level Management and their teams, ensuring recognition and mentorship are key parts of your leadership approach. This position covers north west portion of Charlotte NC with Hickory NC being a central location
The Day-to-Day
Lead and support Restaurant General Managers to ensure customer satisfaction, achieve sales goals, and meet profit targets.
Work with managers to reach flow-thru objectives, use reports to spot opportunities, and enforce operational procedures.
Coach and train managers at all levels, support national training initiatives, and oversee new employee orientation.
Maintain and optimize management staffing levels, anticipate staffing needs based on sales/seasonal trends and participate in hiring and firing decisions.
Uphold the highest standards of OSHA, health and safety codes, and company safety policies.
Drive recognition and motivation across the market.
Address Employee Relations (ER) issues proactively, providing assistance as needed.
Resolve chronic Repair & Maintenance (R&M) issues, identify trends, and work with R&M Business Partners.
Is This You?
3-5 years of high-sales volume operational management experience in a Fortune 500 environment; 4-year degree preferred.
Proven track record in selecting, coaching, and developing managerial employees.
Proficient in business math, accounting, and analytical/decision-making skills.
Strong communication, interpersonal, and conflict resolution skills.
Demonstrated ability to enhance customer satisfaction, financial performance, and employee satisfaction.
Exceptional team-building abilities.
Flexibility to work varied hours and spend at least 30 hours a week in restaurants.
Work-Hard, Play-Hard
Competitive starting salary with bonus plan
Day 1-comprehensive medical and dental including prescription drug benefits and 100% preventive care
4 weeks of vacation per year plus holidays
Tuition reimbursement and education benefits
Discounts for life's adventures (ex: theme parks, wireless plans, etc.)
Generous parental leave for all new parents and adoption assistance program
401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
Healthcare and dependent care flexible spending accounts
Opportunities to support the Taco Bell Foundation's educational initiatives and programs.
Discounts, free food, swag and... honestly, too many good benefits to name
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.