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H&R Block

Area Experience Leader: Drive 4-6 Offices to Excellence

surf city, NC

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Job description

H&R Block is seeking a Multi-Office Leader (Area Experience Leader) to oversee a portfolio of 4–6 retail offices, ensuring a consistent, high-quality client experience across locations. You’ll coach Tax Professionals and Client Service Professionals, set expectations, and drive strong business results with hands-on leadership.

You’ll manage office readiness, staffing, facilities, compliance, and day-to-day operations, while developing bench strength and addressing performance gaps.

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Last received from source 2026-10-26View job