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H&R Block, Inc.

Area Experience Leader: Drive Excellence Across 4–6 Offices

mattoon, IL

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Job description

H&R Block is seeking an Area Experience Leader to manage a portfolio of 4–6 retail offices, ensuring a consistent, high-quality client experience. You will coach Tax Professionals and Client Service Professionals, drive performance, and own office readiness and operational execution across locations.

As a hands-on, in-office leader, you will balance strategic oversight with daily presence, travel between offices, and a focus on client outcomes and business results.

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