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H&R Block

Area Experience Leader — Lead 4–6 Offices

wyoming, MI

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Job description

H&R Block is seeking a Multi-Office Leader to oversee 4–6 retail offices and deliver a consistently high‑quality client experience by setting clear expectations for service, operations, and team performance.

You’ll coach Tax Professionals and Client Service Professionals, balance strategic oversight with in‑office presence, and own office readiness (staffing, facilities, compliance, scheduling) to drive results and client satisfaction across locations.

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Worksite address

wyoming, MI, 49519, US

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