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H&R Block

Area Experience Leader: Multi-Office Coach & Ops Lead

edwardsville, IL

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About this opportunity

H&R Block lists this Area Experience Leader: Multi-Office Coach & Ops Lead opportunity in edwardsville, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

H&R Block is seeking a Multi-Office Leader (Area Experience Leader) to oversee 4–6 retail offices in the Edwardsville area, delivering a consistent, high‑quality client experience across locations. You’ll coach Tax Professionals and Client Service Professionals, set expectations for service and results, monitor performance, and ensure office readiness, staffing, facilities, and compliance.

This hands‑on leadership role combines strategic oversight with in‑office presence to grow client outcomes

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Worksite address

edwardsville, IL, 62025, US

Who can apply

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