About this opportunity
H&R Block lists this Area Experience Leader: Multi-Office Coach & Ops Lead opportunity in waltham, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
H&R Block seeks an Area Experience Leader to manage 4–6 retail offices, ensuring a consistent consultative client experience and high operational standards. You will coach Tax Professionals and Client Service Professionals, align priorities, and drive revenue and client outcomes across locations.
As a visible leader, you will balance strategic oversight with in-office presence, using data to guide improvements, staffing readiness, and seasonal shift planning for the offices you oversee.
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Worksite address
waltham, MA, 02254, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.