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H&R Block, Inc.

Area Experience Leader: Multi-Office CX & Ops

falls church, VA

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About this opportunity

H&R Block, Inc. lists this Area Experience Leader: Multi-Office CX & Ops opportunity in falls church, Virginia. Review the employer’s description below for duties, qualifications and application requirements.

Job description

H&R Block, Inc. is seeking an Area Experience Leader to oversee 4–6 retail offices, driving a consistent, consultative client experience and strong operational performance.

You will coach Tax Professionals and Client Service Professionals, set clear expectations, and ensure readiness across offices with staffing, facilities, and compliance oversight. You will travel between locations, translate data insights into action, and lead teams to deliver quality client outcomes while achieving growth

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Worksite address

falls church, VA, 22042, US

Who can apply

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