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H&R Block

Area Experience Leader: Multi-Office Growth & Ops

baltimore, MD

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About this opportunity

H&R Block lists this Area Experience Leader: Multi-Office Growth & Ops opportunity in baltimore, Maryland. Review the employer’s description below for duties, qualifications and application requirements.

Job description

H&R Block in Baltimore is seeking an Area Experience Leader to oversee 4–6 retail offices, ensuring a consistent, high-quality client experience across locations. You will set expectations for consultative service, operations, and business results while coaching Tax Professionals and Client Service Professionals to anticipate client needs and deliver guidance.

As a visible, hands-on leader, you’ll balance strategic oversight with in-office presence, own office readiness, staffing, compliance,

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Worksite address

baltimore, MD, 21276, US

Who can apply

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