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H&R Block

Area Experience Leader: Multi-Office Growth & Ops

los gatos, CA

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Job description

H&R Block is seeking an Area Experience Leader to oversee 4–6 retail offices, ensuring a consistent, high-quality client experience across locations. You will set expectations for consultative service, execution, and performance, while coaching Tax Professionals and Client Service Professionals to anticipate client needs and deliver expert guidance.

You’ll balance strategic oversight with hands-on leadership, drive office readiness, staffing, facilities, and day-to-day operations, and own

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Worksite address

los gatos, CA, 95032, US

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