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H&R Block, Inc.

Area Experience Leader — Multi-Office Network

city of utica, NY

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Job description

H&R Block, Inc. seeks an Area Experience Leader to manage a portfolio of 4–6 retail offices, ensuring a consistent, high-quality client experience across all locations.

You will coach Tax Professionals and Client Service Professionals, balance strategic oversight with hands-on leadership, and drive revenue and operations across the region. You will oversee staffing, facilities, and day-to-day operations, travel between offices, and lead initiatives to improve client outcomes and business

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