About this opportunity
Beyond Lodging Emerald Coast lists this Area Manager (Panama City) opportunity in panama city, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About Good Life Vacations
Built on a foundation of vacation rental industry leaders, Good Life Vacations is a rapidly scaling, trusted, independently owned and operated vacation rental brand, delivering full-service vacation rental management throughout Panama City, Florida. We combine a local, boutique approach with the strength of a national platform, best-in-class technology, and an owners-first philosophy.
The Role
The Area Manager is the operational backbone of the market — out in the field daily ensuring every home in their portfolio is guest-ready, owner-approved, and professionally maintained. This is a hands-on, property-level role responsible for the day-to-day care of several homes, serving as the first point of contact for owners, the in-market support line for guests, and the coordinator for all vendor and supplier activity.
Core Responsibilities
Full responsibility for the care and condition of an assigned portfolio of homes in Panama City, Florida
Conduct scheduled high-value owner (HVO) property visits to ensure homes meet brand and owner standards
Coordinate and schedule vendors and contractors for repairs, maintenance, and property improvement projects
Serve as the first line of contact for homeowners — building trust through proactive communication and consistent property care
Provide in-market, real-time support for guest issues as they arise
Manage supplier relationships and ensure timely, quality completion of all work orders
Identify and escalate property condition issues, safety concerns, or recurring maintenance trends
Lead hurricane-season preparedness for the portfolio — pre-storm property securing, owner and guest communication, and post-storm damage checks
Partner closely with housekeeping teams to ensure turn quality and readiness between stays
Collaborate daily with market leadership on market priorities and operational execution
Weekly
Complete scheduled HVO property visits per assigned rotation
Review open work orders and vendor timelines to ensure nothing is overdue
Communicate proactively with owners on property updates, completed work, and upcoming needs
Participate in team meetings to align on market performance and staffing coverage
Monthly
Deliver property condition summaries and owner communication recaps to market leadership
Review vendor performance and flag any quality or pricing concerns
Support budget management for property-level maintenance and repair spend
KPIs You'll Own
Guest Clean Score
Owner CSAT
Net Promoter Score
Guest Review Ratings
What We're Looking For
2+ years of experience in vacation rental operations, property management, hospitality, or facilities management preferred
Comfortable spending the majority of the day in the field visiting and inspecting properties
Strong organizational skills — able to manage a high volume of properties, vendors, and owner relationships simultaneously
Excellent communication skills with a service-first mindset for both owners and guests
Ability to troubleshoot property and guest issues independently and with urgency
Familiarity with property management systems such as Guesty, Streamline, or Track is a plus
Valid driver's license and reliable transportation required
Worksite address
panama city, FL, 32402, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.