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Paycom

Area Operations Manager

fort mill, SC

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About this opportunity

Paycom lists this Area Operations Manager opportunity in fort mill, South Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Details: Job Location: CIS SC Fort Mill - Fort Mill , SC 29708, Position Type: Full Time, Salary Range: $85,000.00 - $95,000.00 Salary/year, Travel Percentage: Up to 25%, Job Category: Management, Location:Fort Mill, SC (Territory-Based)

Are you an experienced operations leader who enjoys developing leaders, improving business performance, and building high-performing teams?

At Carlton Industrial Solutions, you'll have the opportunity to lead multiple Industrial Field Service operations while influencing the growth of a respected, customer-focused organization. This role is ideal for someone who thrives on coaching leaders, driving operational excellence, and making strategic decisions that directly impact business results.

What You'll Do

As the Area Operations Manager, you'll oversee the operational and financial performance of multiple Industrial Field Service branches throughout your territory.

Your responsibilities include:

Leading branch operations while ensuring outstanding customer service, safety, quality, and profitability.

Coaching, mentoring, and developing Field Service Supervisors to build strong, engaged teams.

Driving accountability through KPIs, productivity metrics, financial performance, and operational excellence.

Owning branch P&L performance, labor utilization, revenue growth, gross margin, and overall business results.

Partnering with Sales to strengthen customer relationships, identify growth opportunities, and support strategic initiatives.

Promoting a safety-first culture while ensuring compliance with company policies and regulatory standards.

Standardizing best practices and leading continuous improvement initiatives across all locations.

Supporting preventive maintenance, emergency service, inspections, installations, and project execution to deliver exceptional customer experiences.

Compensation & Benefits

We invest in our leaders because they help build our future.

We offer:

Competitive salary

Annual performance bonus

Company vehicle or vehicle allowance

Medical, Dental & Vision Insurance

401(k) with company match

Paid Time Off and Paid Holidays

Company-paid Life Insurance

Leadership development and advancement opportunities

Qualifications: What We're Looking For

We're seeking an experienced operations leader who understands that exceptional business performance starts with exceptional people.

Required Qualifications

Experience leading multiple operations, branches, or service locations.

Leadership experience within Industrial Field Service, manufacturing, automation, mechanical service, calibration, metrology, industrial weighing, or another technical service environment.

Proven success leading supervisors, managers, or frontline leaders.

Strong P&L management experience with demonstrated financial and operational business acumen.

Experience improving performance through KPIs, coaching, process improvement, and accountability.

Excellent communication, leadership, and customer relationship skills.

Ability to travel throughout the assigned territory.

Preferred Qualifications

Experience in calibration, metrology, industrial weighing, or related industries.

Lean Manufacturing or Continuous Improvement experience.

Experience with ERP, CRM, or Field Service Management software.

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Worksite address

fort mill, SC, 29715, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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