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Job description
Why join our team
With a mission that spans the globe the USO provides a rewarding and fulfilling work environment Our team is exceptional and we offer generous paid time off including volunteer days and military leave We have a remarkable 401k match comprehensive benefits and opportunities for training and education reimbursement Our team members are passionate about putting the mission first and we have a lot of fun while doing it Working for the USO isnt just a job its a calling and we believe in doing what you love and loving what you do A Certified Great Place to Work Dont just take our word for itour people have spoken According to the Great Place to Work survey 96 feel good about how we support the community94 are proud to tell others they work at the USO92 say their work has special meaningits not just a job91 felt welcomed from day oneOver 88 agree all employees are treated fairly regardless of race or gender
Area Operations Manager position is responsible for overseeing operations in an assigned geographic area comprising multiple Center locations andor field program delivery sites The position is also responsible for managing the delivery of programs and services within an assigned geographic area It interfaces with external parties to increase program event and activity awareness engages in development activities and manages Area Operations Specialists and other staff and volunteers who execute and support programs events and activities within an assigned geographic area
Principal Duties and Responsibilities Essential Duties
Manage operational procedures for one or more Centers ensuring a cost effective safe welcoming clean and well maintained facilities
Ensure that procedures comply with USOs policies
Manage the delivery of and assist in evaluating area wide programs services activities and events
Conduct periodic review of USO programs and services needs within assigned area
Research and recommend new programs and services based on results
Oversee the implementation of suggested andor required changes
Coordinate with Area and Center leadership to ensure appropriate and adequate volume of volunteers and supplies are available for all programs events and activities
Help to develop area wide fundraising and public awareness plans that result in sustainable growth of sponsorships and that meet other fundraising objectives
Manage the planning process and lead the execution of special fundraising and development events in assigned area
Under the direction of higher level staff develop improve and maintain working relationships with US Military local business and community leadership to support procurement and the growth of financial and other in kind resources necessary for area operations
Design and execute multi channel promotions and campaigns to enhance the awareness of USO programs events and activities
Coordinate with local media outlets to ensure appropriate coverage of programs events and activities
May manage center website and social media content remaining compliant with USO wide standards
Monitor and manage the financial activities for assigned geographic region including executing the operating budget and assisting in its creation recording sales and other income banking transactions procuring and growing financial in kind resources
Prepare review and present a variety of reports including financial operations and statistical reports
Maintain accurate accounting of furniture fixtures and equipment and ensure proper maintenance
Lead manage and mentor Area operations staff Recruit supervise train and develop and recognize staff and volunteers
May be required to operate a USO or personal motor vehicle
Other duties as assigned including backfilling for other leaders or other positions as directed by senior leaders
Job Specifications
Bachelors Degree preferred
5 years work experience in a programs events marketing business operations or related role including 1 years in a supervisory capacity
Relevant experience in a non profit military multicultural andor global organization preferred
Demonstrated ability to lead high performing teams
Ability to achieve desired results while working collaboratively in a team environment
Strong interpersonal and problem solving skills
Ability to interact with USO Leadership the general public and military audiences at a variety of levels with integrity and professionalism
Demonstrated ability to exercise sound judgment related to controversial andor culturally sensitive subjects
Ability to handle confidential information with tact and poise
Working knowledge of basic business and accounting functions including project management and budgeting
Demonstrated initiativeself motivation with the ability to quickly and easily adapt to changing organizational needs
Proficiency using computers and electronics equipment
Working knowledge of various software applications and programs including but not limited to Microsoft Office Suite
Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security credit andor background screening
SOFA status valid drivers license
Ability to obtain and maintain a valid United States passport and valid foreign drivers license in applicable locationsregions
Must be a strong advocate of the USOs mission
Details
This position is located at the Orlando International Airport Preference will be given to local candidates within commuting distance to the location Resume and cover letter are required for full consideration Background check education criminal and driving required
The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all inclusive listing of work requirements Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload
If thats not enough to convince you here are some direct quotes from employees The organization truly cares about the people who work here There is great consideration given and extended in the following areas organizational core values for all work life balance impact we can actually see and even experience as a staff member the feeling of making an impact is priceless autonomy with respect to current position within the organizationEveryone is friendly and easy to talk to We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community I couldnt think of a better organization to work forThe mission alone provides a positive and meaningful purpose where people should want to work and be a part of Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference This also makes the organization a place where people would want to workThe mission and opportunities to make a Difference are amazing There is no doubt that the USO is one of the most forward facing frontline serving nonprofits that I know of
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Worksite address
orlando, FL, 32885, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.