About this opportunity
Ace Hardware lists this ARG Assistant Manager opportunity in newport, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Assistant Manager
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG's origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The Assistant Manager manages overall store operations and the achievement of company goals and directives.
Essential Duties and Responsibilities
Customer Service
Provide positive representation of Ace Retail Group
Proactively assist customers in solving problems
Greet customers entering and throughout the store; thank them when leaving
Provide a friendly, outgoing demeanor and work well with customers and associates
Ensure all calls and pages are answered promptly and courteously
Resolve customer issues with Ace Retail Group's best interest in mind
Maintain strong product and store layout knowledge
Store Operations
Ensure a positive, professional, and safe work environment
Supervise general operations of the store
Open and close the store as needed
Assist with Store Support Center program implementation
Ensure Loss Prevention, Safety, and Audit success
Partner with the General Manager on store operations
Participate in weekly management meetings
Communicate issues to Store Support Center with GM approval
Assist with district projects from the District Manager
Implement Standard Operating Procedures
Maintain cleanliness of sales floor, stockroom, and outdoor areas
Ensure price changes and labels are accurate and timely
Oversee associate training, audits, and reporting
Manage preventative maintenance and repairs
Monitor competitor activity
Perform other duties as assigned
Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions:
WINNING – In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people—our strength is being helpful.
EXCELLENCE – Excellence honors God and inspires people. We strive to improve and inspire others by giving our best.
LOVE – Love the people, love the work, and love the results.
INTEGRITY – We act with honesty, reliability, and strong character to build trust.
GRATITUDE – We recognize we are blessed to serve others.
HUMILITY – We pursue greatness with respect and modesty.
TEAMWORK – We collaborate for mutual success—Together, we are Ace.
Minimum Skills, Requirements and Qualifications
High School diploma or GED equivalent
Ability to read and interpret safety rules and procedure manuals
Basic math skills (addition, subtraction, multiplication, division)
Ability to compute ratios, percentages, and interpret graphs
Ability to work independently
Flexible work schedule
Strong verbal and written communication skills
Ability to foster teamwork and motivate others
Ability to stand, walk, bend, and lift up to 50 lbs regularly and up to 100 lbs occasionally with assistance
Compensation Details
$19.10 - $21.10 per hour
Life at Ace
Find out how we've created a one-of-a-kind, passionate and helpful workplace that puts our people first.
Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
Worksite address
newport, KY, 41072, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.