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Job description
Description
Assistant Director of Residential Services
Schedule: Full time, 40 Hours per week
Pay: $63,000-$75,000
Location: ACHIEVE North, Cortland County
The Assistant Director of Residential Services provides leadership and oversight for the daily operations of assigned residential programs, ensuring high-quality services for individuals with developmental disabilities. This position supervises residential management and support staff, oversees staffing and operational needs, promotes compliance with agency and OPWDD requirements, and partners with program leadership to maintain safe, effective, and person-centered services.
RESPONSIBILITIES
Oversee the day-to-day operations of assigned residential programs, including staffing, scheduling, payroll, recruitment, hiring, and fiscal expenditures
Provide direct leadership and supervision to Residence Managers and relief staff, while providing oversight and support to residential direct care employees across program sites
Lead key employee-management activities, including interviewing, hiring, training, performance management, coaching, disciplinary action, and resolution of employee concerns
Ensure residential programs operate in compliance with agency policies, OPWDD regulations, service plans, and applicable regulatory requirements, maintaining quality and continuity of services
Partner with QIDPs and Residence Managers to ensure individual service plans are implemented appropriately and that residential services consistently support the needs of individuals served
Support quality assurance and continuous improvement efforts, including developing, implementing, and monitoring plans of corrective action through successful completion
Monitor critical operational and administrative requirements, including billing documentation, staff training compliance, competency evaluations, and residential program data to ensure accuracy and timely completion
Participate in and provide leadership for the residential on-call system, responding to urgent operational needs and providing direct care support during emergency situations when necessary
Requirements
Associate's degree required, Bachelor's preferred
Minimum of five (5) years of experience working with individuals with developmental disabilities
Supervisory experience strongly preferred
Valid NYS Driver's License with 12-month driving history
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.