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University of California

Assistant Classroom A/V Services Manager

santa barbara, CA

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About this opportunity

University of California lists this Assistant Classroom A/V Services Manager opportunity in santa barbara, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Assistant Classroom A/V Services Manager

The Assistant Classroom A/V Services Manager supports the daily operations of Classroom A/V Services (CAVS) under the direction of the Classroom A/V Services Manager. CAVS provides instructional technical support for A/V equipment across approximately 275 campus instructional spaces, and this position directly supervises three full-time career staff and up to 35 student staff. The Assistant Manager manages office workflows and scheduling, develops comprehensive training materials, and conducts quarterly training sessions for both instructional and event A/V support. In coordination with the CAVS Manager, this position establishes streamlined operational processes and advises on support for the maintenance, repair, and utilization of all classroom A/V and computing resources. Additionally, the Assistant Manager supervises staff providing on-site and in person assistance, oversees equipment inventory, manages machine imaging for Mac and PC platforms within these instructional spaces, and advises on the associated computer replacement cycle.

Required Qualifications:

Bachelor's Degree in related area and / or equivalent experience / training

4+ years in related area and/or equivalent experience

1+ years leading, supervising and coordinating the work of others

2+ years supporting hardware & software installation and troubleshooting

2+ years experience using deployment and management tools

2+ years experience in desktop and A/V support in a fast-paced, helpdesk environment

Evidence of strong interpersonal communications skills.

Exhibited proficient technical skills / experience including Mac / PC, web development, on-line conferencing, multimedia, presentation tools, and emerging technologies.

Demonstrated effective skills in managing technical staff.

Thorough knowledge of desktop and business / technical support systems, including working knowledge of microcomputer and workstation hardware, operating systems and network hardware and software.

Preferred Qualifications:

Demonstrated experience using strong organizational and project management skills.

Comprehensive understanding of other areas of IT.

Proven history in supervision and management of students and other employees in a university environment.

Special Conditions of Employment:

Ability to work occasional nights and weekends.

Satisfactory criminal history background check

Job Functions and Percentages of Time:

Managerial & Administrative (40%)

Instructional Systems Support and Computing Operations (30%)

Consultation (15%)

Fiscal Management (15%)

Equal Employment Opportunity: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Worksite address

santa barbara, CA, 93190, US

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