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Job description
TSG – The Sheridan Group seeks an Assistant Customer Service Manager to support high-touch client service for advocacy and communications accounts. You’ll help oversee daily service operations, resolve complex client inquiries, and coordinate with account and digital teams to keep campaigns on track. Responsibilities include tracking service metrics, improving processes, maintaining CRM records, and helping coach junior staff. This role suits a detail-oriented, client-focused professional eager to grow within a fast-paced public affairs and strategic communications environment.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.