Assistant Director, Education Abroad and Global Academic Services

Job description

United States — International Student Market

1.2M inbound students (2025) +3%

1. India 363K

2. China 266K

3. South Korea 42K

4. Canada 30K

5. Vietnam 26K

9 international branch campuses in United States

Position Summary: Florida Atlantic University is seeking an Assistant Director, Education Abroad and Global Academic Services - Boca Raton, FL. The Assistant Director, Education Abroad and Global Academic Services plays a key leadership role in advancing global learning opportunities and supporting student success through international education initiatives. This position oversees education abroad advising, student support services, academic integration, and global partnership management while ensuring compliance with university policies and international requirements. The Assistant Director collaborates closely with academic colleges, faculty, the Registrar's Office, and campus partners to facilitate seamless study abroad experiences, promote access and participation, and support students throughout the entire education abroad lifecycle. In addition, this role provides strategic oversight of program assessment, partner relations, scholarship advising, risk management processes, and staff supervision to enhance the quality, impact, and accessibility of education abroad programs. This position requires demonstrated professional experience administering, advising, or supporting education abroad programs within a higher education environment.

Summary of Responsibilities: Provide advanced advising to students pursuing education abroad opportunities. Establish advising standards and ensure consistent student support across program types. Oversee application, acceptance, pre-departure, and post-program processes. Identifies barriers to participation and develops strategies to increase access and participation in education abroad programs. Supports students with academic, financial, logistical, and personal considerations related to study abroad. Advises students on scholarship eligibility, application development, timelines, and institutional processes. Develops workshops and campus programming related to nationally competitive scholarships and education abroad programs. Tracks participation and outcomes and uses data to strengthen future recruitment. Serve as the education abroad office's primary liaison with academic colleges and departments regarding academic planning for students abroad. Coordinates the establishment and maintenance of course placeholders for education abroad programs. Work with the Registrar's Office to ensure appropriate course enrollment, registration, credit, and transcript processes. Collaborates with faculty and academic departments to facilitate course approvals and credit transfer. Identifies and resolves academic issues affecting students before, during, and after their programs. Supports integration of education abroad into students' academic degree plans. Assists with education abroad health, safety, risk management, and emergency response processes, including emergency phone duty. Monitors student participation and required pre-departure documentation. Coordinates with the Dean of Students and other campus partners regarding student concerns abroad. Ensures programs and students adhere to university policies and applicable international requirements. Supports faculty leaders throughout the faculty-led program creation and administration. Evaluates program outcomes and identifies opportunities for improvement. Serves as a primary institutional contact for designated education abroad providers and partner institutions. Evaluates provider performance, student participation, program quality, and student feedback. Maintains effective relationships with exchange and direct-enroll partners. Monitors education abroad enrollment and participation trends. Conducts program evaluations and student satisfaction assessments. Assist the Senior Director with strategic planning and annual assessment. Supervises coordinators and/or student employees. Provides training, coaching, and performance feedback. Performs other job-related duties as assigned.

FAU Benefits and Perks If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers: Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more. State retirement options including tax-deferred annuities and Roth 403(b) plans. State employees Public Service Loan Forgiveness (PSLF) program. Sick Leave Pool Program. Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion). Paid Community Engagement Volunteer Service Day Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply). For details on FAU's amazing offers visit us at Explore Living in Palm Beach County The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: Discover Housing Resources in Palm Beach County | BDB Minimum Qualifications: Master's degree in an appropriate area of specialization and two years of appropriate experience; or a bachelor's degree in an appropriate area of specialization and four years of appropriate experience. PREFFERED QUALIFICATIONS Master’s degree with 2 years of experience in a study abroad office in a university/college setting. Very high level of organization and attention to detail. Prior experience with CRM systems, Campus Community preferred. Experience with faculty-led program development and risk management for education abroad programs. Prior experience studying, living, or working abroad. Salary: $62,000 - $70,000 Annually. Exempt Administrative, Managerial, Professional (AMP) College or Department: Center for Global Engagement: Education Abroad and Global Academic Services Location: Boca Raton Work Days and Hours: Monday - Friday, 8 a.m. to 5 p.m. Application Deadline: Special Instructions to Applicant: APPLICATION DOCUMENTS REQUIRED: Resume Cover letter OFFICIAL SEALED TRANSCRIPTS REQUIRED: Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment. PRE-EMPLOYMENT SCREENINGS REQUIRED: Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check. REQUEST FOR ACCOMMODATIONS: Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at or send an email at To contact Human Resources, please call . For communication assistance call 7-1-1. Florida Atlantic University is Where Tomorrow Begins. As a nationally recognized Carnegie R1 research institution and one of only 13 universities nationwide to also hold Carnegie designations for Opportunity and Community Engagement, Florida Atlantic is advancing discovery, driving economic growth, and preparing graduates to lead in a rapidly changing world. As South Florida's Hometown University, Florida Atlantic serves as a destination for learning, culture, athletics, and community engagement. Through NCAA Division I athletics, world-class performing arts and cultural events, public lectures, gallery exhibitions, environmental education programs, and one of the nation's largest Osher Lifelong Learning Institutes, Florida Atlantic welcomes thousands of residents, visitors, and learners to its campuses each year. From inspiring environmental education programs to providing enriching experiences for retirees, professionals, families, and sports fans, Florida Atlantic is deeply connected to the communities it serves. Through these experiences and partnerships, the university helps strengthen the region's cultural vitality, workforce, economy and quality of life. For more information, visit To contact Recruitment Services, send an e-mail to Florida Atlantic University is an equal access/equal opportunity employer that complies with all applicable federal and state laws regarding nondiscrimination. If you require an accommodation to participate in any part of the recruitment process, please contact Florida Atlantic’s Office of Civil Rights and Title IX at or send an email to To contact Human Resources, please call or email For communications assistance, call 7-1-1. Clery Act Information Consumer Information Visit Florida Atlantic's Consumer Information page for more information about financial aid, its campus, facilities, student athletes, campus security, fire safety, as well as preventing drug and alcohol abuse. Paper copies are available upon request by contacting the Office of Student Financial Aid. Florida Statute - Screening Foreign Researchers Pursuant to Florida law, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made: every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application).

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