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Job description
Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Training & development
Assitant Director– Enrollment, Marketing & Business Operations
About Us
The Learning Experience – Ephrata is a brand-new, state-of-the-art early childhood education center, DHS-certified for up to 122 children. We're building something special in the Ephrata community, and we need a driven, business-minded Assistant Director to help us grow fast and run tight.
The Role
This isn't a traditional "back office" Assistant Director role. We're looking for someone who treats enrollment growth like a sales target , owns every lead from first call to signed contract , and runs the business side of the center alongside our Center Director. You'll split your time between the front lines of family-facing marketing and enrollment, and the numbers/operations side of the business.
Think of yourself as half growth-driver, half business manager — accountable for filling seats and keeping the business running smoothly.
What You'll Own
Enrollment & Lead Management
Own the entire lead pipeline — every inquiry (phone, web, walk-in, referral) gets tracked, followed up, and driven to a tour and enrollment
Respond to leads fast and follow up persistently until you get a yes or a clear no
Conduct center tours that convert — you're the closer
Track enrollment metrics weekly: leads in, tours booked, conversions, waitlist by room/age group
Manage a simple CRM/tracking system so no lead ever falls through the cracks
Marketing & Community Outreach
Plan and execute local marketing: social media, flyers, community events, employer partnerships, chamber of commerce activity
Represent TLE Ephrata at community events, basket drops, and local partnership opportunities
Work with local media/radio and digital advertising to keep inquiry volume up
Business Manager Duties
Support day-to-day business operations: billing, tuition collection, family account management
Assist with payroll coordination, vendor relationships, and basic bookkeeping support
Help manage subsidy/ELRC family billing and paperwork
Partner with the Center Director on staffing schedules, ratios, and compliance
Support budgeting, expense tracking, and operational reporting to ownership
What You Bring
2+ years in childcare administration, enrollment/sales, or business operations (childcare industry experience strongly preferred)
A genuine hunter mentality — you like chasing and closing, not just answering the phone when it rings
Comfort with numbers: tuition rates, billing, basic P&L thinking
Strong organizational skills — you don't let things slip
Warm, professional presence with parents; direct, accountable presence with ownership
PA Chapter 3270 knowledge a plus (or willingness to learn fast)
Marketing/social media savvy
What We Offer
Competitive base salary + strong enrollment-based performance incentives
Opportunity to shape a growing center from the ground up
Direct mentorship from ownership on the business side
Room to grow as the center scales toward full capacity (~170 children)
The Learning Experience – Ephrata is an equal opportunity employer.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.