About this opportunity
Mercy University lists this Assistant Director of Graduate Admissions- A00673 opportunity in village of dobbs ferry, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Assistant Director of Graduate Admissions supports the Associate Director and Director of Graduate Admissions in achieving enrollment goals across Mercy’s graduate programs. This role focuses on implementing recruitment and admissions initiatives, supervising staff, managing a defined recruitment territory, and cultivating relationships with prospective students, community partners, and academic departments. The Assistant Director contributes to process improvements, supports yield and communication efforts, and represents Mercy at events to expand graduate enrollment and strengthen partnerships.
Essential Job Functions & Responsibilities:
Graduate Recruitment & Outreach
Build and maintain relationships with colleges, transfer counselors, corporate and community organizations to generate inquiries and meet enrollment goals.
Support admissions counselors in moving students through the recruitment funnel (inquiry → applicant → enrolled).
Partner with program directors and Marketing to develop effective outreach and communication strategies.
Represent the University at recruitment events to increase graduate market share in the region.
Team Leadership & Operations
Recruit, train, and supervise student workers and admissions staff to ensure excellent customer service.
Develop and execute departmental strategies, operational plans, and productivity goals aligned with University priorities.
Monitor performance, provide feedback, and foster a collaborative, positive, and inclusive work environment.
Oversee departmental budgets and ensure efficient use of resources.
Communication & Service
Ensure clear, timely, and professional communication with staff, prospective students, and external partners.
Promote service excellence by modeling professionalism, responsiveness, and problem-solving.
Maintain confidentiality and handle sensitive information appropriately.
Compliance & Continuous Improvement
Ensure departmental compliance with University policies, procedures, regulations, and required training.
Provide reports, analyze data, and recommend improvements to processes and operations.
Support professional development for staff and pursue ongoing learning opportunities.
Other
Commitment to travel and work evenings/weekends as needed
Perform additional duties and projects assigned to support the mission and goals of the University.
Required Skills & Experience:
Minimum two years of experience in graduate student recruiting or applicable sales
Demonstrated leadership, interpersonal, written and oral communication, problem solving, coaching, organizational, and presentation skills
Demonstrated evidence of building consumer relationships and dealing with diverse consumers
Familiarity with Microsoft Office Suite; Slate and Banner experience is a plus
Demonstrated evidence of detail-orientation, customer service orientation, ability to work independently, and great levels of responsibility required.
Ability to read, write, speak English fluently and clearly
Bilingual a plus
Ability to travel on daily basis
Must be able to reliably travel to events and schools
Education Requirements:
Bachelor’s degree from an accredited four-year college required. Master’s degree preferred.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.