About this opportunity
Hilton Universal/Los Angeles lists this Assistant Director of Meetings & Events opportunity in los angeles, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Assistant Director of Meetings & Events supports the strategic leadership and daily operations of the Sales, Events, and F&B Departments ensuring exceptional execution of group, catering, banquet, and special events. This role partners closely with the Director of Meetings & Events to drive operational excellence, enhance the guest experience, maximize revenue opportunities, and maintain the highest service standards in a fast-paced, full-service hotel environment.
WHAT WE OFFER
Pay rate: $95,000-105,000 annually
401(k) with company matching
Complimentary Employee Meals
Exclusive worldwide Hilton employee travel discount program
... and more
DUTIES AND RESPONSIBILITIES
Assist in leading the Events & Banquets teams by providing day-to-day operational oversight, coaching, training, and performance development to ensure exceptional service delivery
Support recruitment, onboarding, scheduling, and ongoing development of department team members while fostering a collaborative, high-performing culture
Help oversee departmental operations, including event assignments, workflow, service standards, and operating procedures to ensure seamless execution and operational efficiency
Partner with Sales, Revenue Management, and Operations teams to ensure a smooth transition from contract turnover through event execution, maximizing client satisfaction and profitability
Serve as the primary contact for assigned meetings, events, and key accounts, acting as the liaison between clients and hotel departments to ensure all event requirements are communicated and executed accurately
Conduct pre-convention meetings, site inspections, planning meetings, and event follow-up to build client relationships and ensure successful event outcomes
Monitor event operations during in-house programs, proactively resolving service challenges and responding to client requests with professionalism and urgency
Collaborate with the culinary & banquet leadership to maintain banquet menu quality, pricing integrity, and creative offerings that meet market trends and guest expectations
Ensure accurate event documentation, including banquet event orders (BEOs), rooming lists, billing instructions, and event changes within hotel systems
Support departmental financial performance by monitoring labor productivity, identifying revenue enhancement opportunities, and assisting in achieving departmental budgets and profitability goals
Maintain effective communication across all hotel departments to ensure exceptional coordination and execution of meetings, conferences, weddings, and social events
Uphold brand standards, hotel policies, and safety procedures while continuously seeking opportunities to enhance operational processes and elevate the guest experience
Assume leadership responsibilities in the absence of the Director of Meetings & Events, ensuring continuity of operations and decision-making
QUALIFICATIONS AND REQUIREMENTS
Education & Experience
Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred; equivalent combination of education and experience will be considered
Minimum of 3-5 years of progressive experience in hotel meetings and events, convention services, catering, or banquet operations, including supervisory or management experience
Previous experience in a full-service hotel or resort environment with high-volume group and catering business preferred
Experience using hotel property management and event management systems (e.g., Delphi, OnQ, CI/TY, or similar platforms) preferred
Required Skills/Abilities
Demonstrated leadership skills with the ability to motivate, coach, and develop team members in a fast-paced environment
Strong organizational and project management skills with the ability to manage multiple priorities while maintaining attention to detail
Excellent verbal and written communication skills with the ability to build positive relationships with clients, vendors, and cross-functional hotel teams
Proven ability to anticipate guest needs, resolve challenges proactively, and make sound decisions under pressure.
Strong financial and business acumen, including experience managing budgets, labor costs, and revenue opportunities
Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
Schedule
Work schedules are based on the operational needs of the business. Availability to work days, evenings, weekends, and holidays is required for this position.
Physical, Mental and Environmental & Technical Demands
Fast-paced environment, multiple tasks to be handled under time constraint. Must be able to bend, crouch, kneel, and twist in the work area. The role involves frequent standing, walking, bending, kneeling, climbing, lifting, pushing, and pulling objects weighing up to 250lbs. often for extended periods. Must be able to maneuver around property. Must be able to sit for prolonged periods of time. Must be able to operate a computer, telephone, and copier. Must have manual dexterity to operate all office equipment. May include exposure to high levels of ambient noise for prolonged periods, must be able to perform essential job functions effectively in such conditions.
Grooming
All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained as part of the orientation process.
STANDARD SPECIFICATIONS
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Sun Hill is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, citizenship status, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.