About this opportunity
The Schochet Companies lists this Assistant Director of Resident Services opportunity in braintree, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Location: Federal Management Co Inc - Braintree, MA 02184
Salary Range: $43.00 - $45.00 Hourly
Assistant Director of Resident Services
Schochet is seeking a compassionate, collaborative, and experienced Assistant Director of Resident Services to support high-quality Resident Services programs across our portfolio.
This is a hands-on position providing direct support to residents and Resident Services Coordinators (RSCs). The Assistant Director of Resident Services will assist with complex cases, provides coverage during staffing transitions, supports and mentors RSCs, develops resident programming, and work closely with Property Management and community partners.
Key Responsibilities
Provide coverage during RSC vacancies, leaves, and transitions.
Assist with complex resident cases, including tenancy stabilization, crisis response, and service coordination.
Support RSCs with case management, intake, referrals, documentation, and problem-solving.
Coach and mentor RSCs and model effective resident engagement and best practices.
Develop resident programs and support community-building efforts.
Support residents and Property Management during renovations, relocations, and other operational changes.
Collaborate with community providers and Property Management to address resident needs.
Assist with HUD compliance, grants, data collection, and reporting.
Maintain confidentiality, professional boundaries, and high customer-service standards.
Participate in special projects and provide departmental support as needed.
Qualifications
Bachelor's degree in Social Work, Human Services, Counseling, or related field required.
Experience in housing, social services, older adult services, or case management.
Strong communication, organization, documentation, and problem-solving skills.
Experience in training or mentoring staff preferred.
Knowledge of HUD programs preferred.
Valid Drivers License and own transportation required.
Why Schochet?
For more than 50 years, Schochet has built a culture centered on professional growth, collaboration, and long-term employee relationships. You'll join a team of experienced professionals who are passionate about developing and preserving quality housing and strengthening the communities we serve.
Benefits
Health
Dental
401(k)
3 weeks of vacation accrued
12 paid holidays
5 sick days
3 personal days
Additional employee perks
Pre-employment background screening and drug testing are required.
Schochet is an Equal Opportunity Employer.
For more information, contact Robin at or visit Schochet.
#J-18808-Ljbffr
Worksite address
braintree, MA, 02185, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.