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Job description
Assistant Lead DispatcherDriven Distribution Group is the holding company of Tri-State Enterprises, Inc. and Chicago Parts & Sound, LLC. As a leading automotive aftermarket distribution company, Driven Distribution Group is committed to delivering exceptional service, operational excellence, and strong partnerships with our customers, suppliers, and employees. We are building a high-performance culture grounded in our Core Values: Do the Right Thing, Reach for Greatness, Initiate Positivity, Value Teamwork, and Embrace Feedback—which guide everything we do.The Assistant Lead Dispatcher supports the day-to-day operations of the dispatch team by coordinating efficient driver routing, ensuring on-time delivery, and assisting with resolving delivery-related issues. This role helps drive customer satisfaction and operational efficiency while supporting the Lead Dispatcher in supervising dispatch personnel and maintaining compliance with transportation policies.Key ResponsibilitiesAssist in planning, organizing, and overseeing daily driver dispatch operationsMonitor driver schedules and adjust routes as needed to optimize efficiency and on-time deliveryCommunicate with drivers, warehouse teams, and sales staff to ensure timely order fulfillment and issue resolutionSupport driver training and compliance with company policies and DOT regulationsHelp track and report on route performance, delays, and exceptionsProvide coverage and decision-making support in the Dispatch Manager's absenceCollaborate with Logistics and Operations teams to maintain accurate and efficient transfer routing between branchesPerform other duties as assigned.Required QualificationsHigh school diploma or equivalentStrong organizational and problem-solving skills in a fast-paced environmentExcellent communication and interpersonal skillsAbility to work flexible hours and weekends as neededProficiency with dispatch or routing software and Microsoft Office applicationsActive CDL and active DOT medical card (required to perform relief driver responsibilities).Preferred QualificationsAssociate's or Bachelor's degree in Supply Chain, Business, or related field3+ years of experience in dispatch, transportation, logistics, or a related fieldPrevious experience in the automotive aftermarket industryFamiliarity with DOT compliance and fleet management practicesCore CompetenciesOperational ExcellenceCustomer Service FocusTeam CollaborationTime ManagementDecision MakingAttention to DetailWork Environment and Physical DemandsAbility to sit or stand for long periods and work in an office and warehouse settingMay require occasional lifting of up to 25 lbs.Limited travel between warehouse and store locationsAdditional RequirementsMust be legally authorized to work in the United States.Employment is contingent upon successful completion of a pre-employment drug screen and background check, conducted post-offer and in compliance with applicable federal, state, and local laws.Compensation & BenefitsHealth, dental, and vision insuranceFlexible Spending AccountsBasic Life and Accidental Death & Dismemberment (AD&D) InsuranceVoluntary Life and AD&D InsuranceShort-Term Disability (STD)Voluntary BenefitsPaid Parental LeaveEmployee Assistance ProgramEmployee Referral Program401(k) with company matchPaid time off (PTO), sick leave, and holidaysSafety shoe reimbursement programEmployee discount program for auto partsReasonable Accommodations Driven Distribution Group is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.Other DutiesPlease note: this job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee in this position. Duties, responsibilities, and activities may change at any time with or without notice.Texting Privacy Policy and Information:Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.Message frequency will vary depending on the application process.Msg & data rates may apply.OPT out at any time by texting "Stop".
Worksite address
grain valley, MO, 64029, US
Who can apply
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