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Job description
Assistant Financial Center ManagerAt SECU, we put our employees first, recognizing that their well-being and professional development are vital to our success. By fostering a supportive and empowering work environment, our employees are committed to helping members achieve long-term financial security. They are also inspired to give back to the communities we serve by volunteering and spreading kindness, which reflects our core values and who we are as an organization. Every employee at SECU contributes to our members' financial well-being, and we'll always do what's right for our members, employees, and communities. Feel good about what you do. Belong to a place where you matter and can make a difference.The Assistant Financial Center Manager is accountable for service, sales, and operations for the Financial Center. This individual is responsible for all member and employee experience related activities through effective communication and coaching. The Assistant Financial Center Manager is proficient in performance and talent management, membership growth and experience, operations and compliance, and achieving performance results. This individual is responsible for developing effective relationships with internal and external partners. The Assistant Financial Center Manager collaborates with the Financial Center Manager to achieve Retail Banking objectives and member escalations. Assistant Financial Center Managers have a thorough knowledge of SECU's products and services and are accountable for their behaviors and results while upholding SECU's Code of Conduct. The Assistant Financial Center Manager adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position, including all aspects of the Bank Secrecy Act and related regulations, such as OFAC, and the USA Patriot Act, Fair Lending and Information Security.A day in your life might include:Performance Management & CoachingMember Growth & ExperienceAdditional Responsibilities may include, but this is not an exhaustive list of responsibilities:What we need from you:High School Diploma is requiredCollege Degree PreferredAt least 3 years of retail banking experienceAt least 1 year of leadership experience, including people management experienceDemonstrates an understanding of SECU's culture, core values, mission and strategic priorities as it relates to one's work and overall performanceClearly communicates information, thoughts and ideas in a clear, concise and organized mannerIdentifies opportunities to improve efficiency, reduce errors, or enhance member satisfactionPrioritizes tasks effectively to support team goals and organizational timelinesApplies critical thinking to troubleshoot issues and escalate concerns when appropriateUnderstands the importance of confidentiality, compliance, and ethical behavior in daily responsibilitiesAdapts to changes in processes, tools, or organizational priorities with a positive, solutions-focused approachMaintains professionalism in communication, behavior, and representation of SECUProven leadership, relationship building, goal attainment in retail banking sectorPhysical Requirements: Must be able to remain in a stationary position, often standing or sitting for prolonged periods. Must be able to lift up to 25 poundsCompensation Information: Offers will be commensurate with experience and education. The below is the full range for this grade, however, the base salary budget for the AFCM is $65k-$74k per year.Grade F Range: Min. $61,800 – Max. $98,300Other Compensation Includes:Quarterly incentives based on productivity goalsAnnual corporate-wide incentivesWe provide comprehensive benefits, with a focus on total well-being:Medical, vision, dental benefits401k plan with company matchingGenerous sick, vacation and personal leaveAnd more... 2026 SECU Benefits GuideSECU is committed to fostering a diverse, equitable, and inclusive workforce where all individuals are valued and respected. We take pride in providing equal opportunities for all qualified applicants regardless of race, ethnicity, national origin, gender, sexual orientation, gender identity or expression, religion, military or veteran status, or any other characteristics protected by law.
Worksite address
lutherville timonium, MD, 21093, US
Who can apply
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