About this opportunity
Tip Top Car Wash lists this Assistant General Manager (54811) opportunity in martinsville, Indiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Details: Job Location: Tip Top Car Wash -Martinsville - Martinsville, IN 46151, Position Type: Full Time, Education Level: High School, Salary Range: $18.00 - $20.00 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Management
DON'T MISS OUT ON THIS NEW AND EXCITING OPPORTUNITY!
TIP TOP CAR WASH IS EXPERIENCING UNPRECEDENT GROWTH!
We need highly energetic, enthusiastic, dynamic, big-picture people that want to work with some of the greatest people in the Car Wash industry! We look forward to sharing many more details about the company should you be a match.
Think you have what it takes? Apply today! Multiple positions available including Management and Non-management.
Benefits:
Competitive Pay + Opportunity to Earn a Monthly Bonus
***FREE CAR WASHES***
Paid Time Off
Continuing Education reimbursement $2500 annually
Flexible schedules/work life balance
Refer a friend $200 bonus
Paid Training/Career Path Development
Free Uniforms
Full-time
Position Overview
This position is tasked with performing the daily operational practices of running the car wash facility and providing excellent customer service. This position is responsible for implementing workflow procedures based on direction from the Site Manager. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.
Duties and Responsibilities
Schedule and coordinate meetings.
Conduct employee performance reviews.
Develop good customer relationships.
Participate in recruitment and dismissal processes.
Smooth out problems within the workplace.
Address employee and customer concerns.
Develop strategies for better workplace efficiency and goal achievement.
Email and phone correspondence.
Liaise between managers, customers and employees.
Provide direction to staff.
Monitor spending patterns and budget.
Fill in for Sitel Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.
Organizing shift schedules for team members
Monitoring attendance, tardiness and time off
Assigning duties to specific employees based on role and skills
Supervising employees and assisting with tasks as necessary
Managing employees’ requests and transgressions
Training new and current team members on tasks
Handling customer issues and managing conflicts
Adhering to company policies and health, safety and employment standards
Balancing cash drawers and preparing cash deposits
Performs all other duties as requested
Additional Tasks
Greet customers courteously and explain available wash services to them; take and process wash payments to the satisfaction of customers and car wash
Perform cleaning of facility and ensure everything is kept in the appropriate place and organized (water hoses, nozzles, brushes, soap buckets, broom, hand tools, pressure washer, and grease gun)
Provide assistance to customers in any area concerning car wash process
Move or direct cars into the express wash tunnel with a pleasant, focused, and competent attitude
Points to directional sign; neutral, no-brake, no steering while watching the customer to ensure directions are followed.
Smiles at customer and does thumbs up after guest is in neutral with no brakes
Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area
Ensure company policies and safety procedures are adhered to in carrying out given tasks daily
Ensure vacuums are unclogged, trash cans emptied, and hoses properly hung
With a sense of urgency, ensure the right thing is done at the right time with customers, home office, and fellow teammates.
Qualifications
Ability to display courteous and professional attitude
Excellent customer service skills to ensure optimum customer satisfaction
Strong ability to work flexible hours, such as evenings and weekends
Ability to work standing over long periods of time
Ability to lift items of moderate weight
Ability to work outdoor and be efficient in all weather conditions
Ability to interact ethically with fellow employees and customers
Excellent written and oral communication skills, as well as interpersonal skills
Strong ability to handle the physical demand of the job
Ability to follow directions and correctly implement tasks.
Car wash locations can create wet hazardous conditions and safety precautions should be met for safety and compliance
**Roles and responsibilities are listed above but are not limited to the list. Employees may be asked to complete tasks outside of this list and within managements reason for their job description. **
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Worksite address
martinsville, IN, 46151, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.