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Job description
Aqua-Tots Swim School - Hamburg / Lexington, KY
Full-Time | $42,000-$45,000/year | 75% Employer-Paid Health Insurance | PTO + Paid Closures | Paid Training | Growth Path
Family-Owned Business | Real Flexibility | Paid Holiday Closures | Extended Winter Break | Career Growth
A Different Kind of Leadership Role
We are a family-owned small business, and we try to lead our team the way we would want someone to lead our own family members.
This is a full-time leadership role that comes with a level of flexibility that is hard to find in retail, hospitality, childcare, fitness, or many other service-based businesses.
We believe our leaders should be able to build a career without missing out on life. Doctor appointments, kids’ school events, family needs, and important personal commitments are part of life - and we do our best to work around them whenever possible.
You will work hard here, especially during our busy season, but you will also have meaningful time away from work to recharge and be present for the people and moments that matter.
About The Role
Aqua-Tots Swim School in Hamburg is hiring an Assistant General Manager - Aquatics & Team Leadership to help lead our school, develop our aquatic team, and create an excellent experience for families.
This role reports to the General Manager and serves as the primary leader for the aquatic team. All aquatic staff report to the AGM, and the AGM is often the Manager on Duty when the GM is not in the building.
At Aqua-Tots, we do more than teach swim lessons. We help save lives, build confidence in children, support families, and develop young leaders. Our school is both a swim school and a leadership development environment - for our students, families, and staff.
Who This Role Is Great For
You may be a great fit if you are organized, confident, outgoing, and energized by helping others grow.
This role could be ideal for someone with experience in swim schools, aquatics, coaching, childcare, youth programs, fitness, recreation, hospitality, retail management, or customer service leadership.
Aquatics experience is preferred, but we are open to the right leader. We can train a strong leader to become an Aqua‑Tots expert, or help an experienced aquatics professional grow into a stronger manager.
If you are the person your team naturally turns to for help, clarity, encouragement, and accountability, we would love to meet you.
What You Will Do
Lead the Aquatic Team
Lead, coach, train, and develop swim instructors and aquatic staff
Evaluate lesson quality and help instructors improve
Maintain high standards for safety, curriculum, consistency, and customer experience
Help identify students who are stuck, at risk, or need additional support in their swim journey
Lead aquatic staff meetings, trainings, and development conversations
Plan and facilitate monthly in-service trainings to align the team on curriculum updates, service standards, safety expectations, and school priorities
Support School Leadership
Serve as Manager on Duty when needed
Help recruit, interview, onboard, and retain team members
Support staff scheduling, shift coverage, communication, and accountability
Partner with the General Manager and ownership team to keep the school running smoothly
Help create a positive, energetic, team-first culture
Deliver a Great Family Experience
Build relationships with families and students
Help families understand their child’s progress and next steps
Support customer retention through strong communication and problem-solving
Support sales efforts and help the school achieve revenue goals by educating families, converting trial lessons, and promoting the right program options for each child
Assist with service concerns in a professional, helpful way
Keep the Facility Running Well
Help maintain a clean, safe, organized, and professional facility
Support daily operations, safety checks, and Aqua‑Tots brand standards
Help ensure the pool, pump room, lobby, changing areas, and lesson environment are ready for families and staff
What the Job Looks Like
This is a hands‑on leadership role. A typical breakdown of the role is approximately:
25% swim lesson teaching, training, and evaluation
50% leadership, administration, recruiting, onboarding, sales support, team training, supervision, and shift leadership
25% facility, operations, safety, and school support
The AGM teaches at least one swim lesson shift per week. This allows the aquatic leader to stay sharp, understand the lesson experience, support instructors, and maintain high lesson standards.
Schedule, Flexibility & Time Away From Work
This is a full-time leadership role with seasonal rhythm and real flexibility. We are a retail/service business, so evenings and weekends are part of the role, but we work hard to make the schedule predictable and family-friendly.
Typically 40 hours per week; during our busiest season, April through August, hours may occasionally range from 40-50 hours per week
Set seasonal schedules for fall, spring, and summer
At least one weekend day and two closing shifts per week are required
Weekend shifts are more family-friendly than many retail roles - our weekend days typically end by early afternoon
Flexibility is needed to help cover shifts and make sure swim lessons run smoothly
We do not require PTO for normal appointments, family needs, school events, or similar life moments when they can reasonably be worked around the schedule
Flexibility, Time Off & Benefits
Our goal is simple: we want our leaders to build a meaningful career here without feeling like they have to miss every important event in their life.
$42,000-$45,000 salary range, depending on experience and fit
Promotional sales contest bonus opportunities
75% of employee health insurance premium paid by employer
Access to dental, vision, accident, and other voluntary benefits
10 days of PTO to start
Paid major holidays
Multiple paid school closure days throughout the year
Extended paid winter closure around Christmas and New Year’s
Multi-day closures around Memorial Day, Fourth of July, and Labor Day
Paid initial training at Aqua‑Tots Headquarters in Phoenix, Arizona
Growth path into future General Manager and multi‑school leadership opportunities
Training & Support
You will not be thrown into this role alone. Initial training and support include:
Paid training at Aqua‑Tots Headquarters in Phoenix, Arizona for approximately 2-3 weeks
Continued hands‑on training at the Hamburg school
Support from the owner, General Manager, other school leaders, and Aqua‑Tots HQ
Access to Aqua‑Tots’ digital training library and ongoing professional development resources
Qualifications
Required
Previous leadership, management, coaching, aquatics, childcare, fitness, hospitality, retail, or customer service experience
Strong communication skills and comfort speaking in front of a group
Comfort supporting sales goals, customer retention, and revenue-focused conversations with families
Ability to lead, coach, and hold a team accountable
Reliable transportation
Eligible to work in the United States
Ability to work one weekend day and two closing shifts per week
Willingness to teach in the water and become fully trained in the Aqua‑Tots curriculum
Preferred
Preferred
Swim school or aquatics experience
Experience managing or training a team
Experience working with children and families
Sales, customer retention, or customer service leadership experience
A Note to Candidates
Research shows some candidates only apply when they feel they meet every qualification. If this role sounds exciting and you believe you could lead, learn, and grow with our team, we encourage you to apply. The right person will bring strong communication, confidence, organization, and a heart for developing people. We can train the Aqua‑Tots systems and curriculum.
Why Aqua-Tots?
This is not a typical management job. At Aqua‑Tots, you will help lead a team that teaches children a life‑saving skill. You will develop staff members, build relationships with families, improve lesson quality, and help create a school environment that is safe, fun, professional, and full of purpose.
If you want a leadership role where you can grow your career, lead a team, make a real difference, and still have an employer who wants you to be present for your life outside of work, this could be the right fit.
For questions and inquiries please contact our talent acquisition team at
#J-18808-Ljbffr
Worksite address
lexington, KY, 40598, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.