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JL Hospitality Management, LLC

Assistant General Manager - Aspen Suites Hotel Anchorage Downtown

anchorage, AK

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Job description

Aspen Suites Hotel Anchorage Downtown | Anchorage, Alaska

Aspen Suites Hotel Anchorage Downtown is looking for a hands‑on, dependable Assistant General Manager to help lead hotel operations and support the continued success of the property.

The Assistant General Manager will work closely with the General Manager to oversee daily operations, lead and develop the hotel team, maintain property standards, and ensure guests receive a welcoming and consistent experience. We're looking for a leader who isn't afraid to jump in, solve problems, and work alongside the team when needed.

What You'll Do

Assist the General Manager with all aspects of daily hotel operations

Provide direct leadership and support to Front Desk, Housekeeping, Maintenance, and other operational areas

Recruit, train, coach, schedule, and develop hotel associates

Create a positive work environment built around teamwork, accountability, and excellent guest service

Monitor hotel operations and guest feedback and take action to resolve concerns quickly and professionally

Conduct regular property and guest room inspections to ensure cleanliness, safety, appearance, and maintenance standards are consistently met

Assist with labor management, purchasing, inventory, expense control, and overall operational efficiency

Monitor staffing levels and adjust operations based on occupancy and business needs

Help maintain appropriate inventory levels for hotel supplies, linens, equipment, and operating materials

Work closely with Maintenance to identify and address property needs before they impact the guest experience

Support sales efforts and help identify opportunities to increase occupancy and revenue

Ensure compliance with company policies and applicable local, state, and federal requirements

Serve as a manager on duty and respond appropriately to emergencies and unexpected operational issues

Step into operational areas when needed to support the team and ensure the hotel runs successfully

Perform additional responsibilities as assigned by the General Manager

What We're Looking For

3+ years of hotel operations or hospitality management experience preferred

Previous supervisory or management experience in Front Office, Housekeeping, or multi‑department hotel operations

Strong leadership skills with a hands‑on management style

Excellent communication, interpersonal, and guest service skills

Ability to coach employees, address performance concerns, and maintain accountability

Strong problem‑solving skills and the ability to make sound decisions in a fast‑paced environment

Good organizational and time‑management skills

Understanding of hotel labor, inventory, expense management, and operational controls

Proficiency with Microsoft Office and hotel management systems

Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred, but relevant hotel leadership experience may be substituted

Ability to work a flexible schedule based on hotel needs, including evenings, weekends, and holidays

Why Join Aspen Suites?

This is a great opportunity for an experienced hotel leader who wants to broaden their operational experience and take the next step toward becoming a General Manager. You'll work closely with hotel leadership while gaining hands‑on experience across the full operation of the property.

About JL Hospitality Management

JL Hospitality Management is an equal opportunity employer. We are committed to creating a workplace where associates are treated with respect and provided opportunities to grow and succeed.

The hospitality industry operates 24 hours a day, seven days a week. The Assistant General Manager must be available to support hotel operations based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

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Worksite address

anchorage, AK, 99507, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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