About this opportunity
Ultimate Ninjas lists this Assistant General Manager opportunity in deerfield, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Description
Ultimate Ninjas Academy Deerfield is dedicated to creating a safe, inspiring, and growth-focused environment where children and families can build confidence through play, fitness, and community. We are seeking a motivated Assistant General Manager to help lead daily operations, support our team, and ensure every guest has an exceptional experience.
Responsibilities
Supervise, coach, and support staff to maintain high standards of service and safety.
Welcome and check in guests with professionalism and warmth.
Guide families through registrations and waivers, ensuring accuracy and efficiency.
Respond promptly to phone, email, and in-person inquiries.
Process payments accurately and maintain financial integrity.
Navigate and maintain computer systems for scheduling, reporting, and customer records.
Assist with birthday parties, special events, and community programs to deliver memorable experiences.
Support management with day-to-day operational tasks to keep the academy running smoothly.
Requirements
Experience in customer service, hospitality, or recreation management.
Strong organizational skills with attention to detail and accuracy.
Excellent communication and interpersonal abilities.
Ability to multitask in a fast-paced environment while maintaining composure and professionalism.
Experience with iClassPro or similar class/party management software is a plus.
Flexibility to work evenings and weekends as needed.
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Worksite address
deerfield, IL, 60063, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.