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Job description
Location 145 Jetport Blvd,Portland, ME, 04102,United States
Base Pay $60,000.00 / Year
Contact information
Name Adam Green
Phone
Description
Job Description
We are seeking an experienced Assistant General Manager to help our General Manager plan and oversee day-to-day operations at Hilton Garden Inn Portland Airport. When the General Manager is unavailable, you will supervise personnel, help with guests, and ensure that our guests have an excellent experience at the Hilton Garden Inn Portland Airport. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards.
Summary
Job Description
We are seeking an experienced Assistant General Manager to help our General Manager plan and oversee day-to-day operations at Hilton Garden Inn Portland Airport. When the General Manager is unavailable, you will supervise personnel, help with guests, and ensure that our guests have an excellent experience at the Hilton Garden Inn Portland Airport. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards.
This is a Full Timeposition located in Portland, ME.
Work Performed
As Assistant General Manager, you are responsible for effectively assisting the General Manager with leading and managing all aspects of the Hotel operation and for delivering results that contribute to the vision and overall success of the Hotel .
Assist General Manager in the day-to-day operation of the Hotel in maintaining all standards of guest service
Assist General Manager to oversee the Front Desk, Reservations, and Housekeeping, and any other relevant departments
Interface with guests on a daily basis and resolving any concerns that may arise
Collaborate with the General Manager and department heads to assess and adjust performance throughout the year to stay profitable
Interface with General Manager with regard to all property activities to ensure adherence to hotel and company policies and/or procedures
Coordinate with corporate departments to ensure completion of all procedures, including accounting, accounts payable, etc.
Facilitate the Hotel 's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
Ensure that all local, state, and federal rules and regulations, as well as any Hotel policies and practices, are followed
Ensure that each guest experience exceeds expectations
Build and maintain working knowledge of restaurant operations
Requirements
2 or more years of experience working in the hospitality field
Previous experience in a managerial role overseeing a team, preferably in hospitality
Ability to communicate accurately and effectively in verbal and written form with guests, management, and associates. Respond accurately and timely to provide information.
Must have managerial experience, Hilton knowledge preferred but not required, must have full availability.
Ability to understand and provide excellent customer service
Maintain a friendly, cheerful and courteous demeanor at all times
Must be responsible and be able to work independently
Ability to learn applicable systems (PMS, OTAs, POS, Microsoft Outlook + Suite, and more)
Ability to stand for long periods of time
Ability to lift/push up to 50 lbs
Must be able to work onsite at the hotel location
Ability to cover shifts as needed for associates
Hours required: Full Time 40-50 hours per week for Morning (AM);Afternoon (PM);Evening;Overnight;Must be flexible;Weekends/ Holidays
Proficiency in the English language
Additional Preferred Skills/Qualities
Strong attention to detail
Second language is a plus, preferably Spanish or French
Compensation
$60,000 Annually
Earned paid time off
Employer-contribution medical/dental/vision insurance
Optional life insurance
Short term/Long term disability
Optional 401k with employer match
Employee discounts at participating hotels
Option to sign up for on-demand pay with DailyPay
Refer a friend – get paid extra when they join our team!
Bonuses for name recognition and guest score
Opportunities to grow – one of the fastest-growing hotel companies
About Hilton Garden Inn Portland Airport
The Hilton Garden Inn Portland Airport in Portland, Maine, offers convenience and comfort just steps from the Portland International Jetport. Ideal for travelers, the hotel features modern amenities, including complimentary Wi‑Fi, an on‑site restaurant, a fitness center, and an indoor pool. Guests enjoy easy access to downtown Portland, with its vibrant dining, shopping, and waterfront attractions. Whether you're flying in or out, or exploring the area's scenic beauty, the Hilton Garden Inn provides a restful and hassle‑free stay with attentive service.
About Giri Hotels
Headquartered in Quincy, MA, Giri Hotels owns and operates more than 50 hotels in New England.
We are a growing company that embraces change, maintains a service mindset, and prioritizes the 'big rocks' - our most impactful tasks and projects. At our core, Giri Hotels is a hospitality company, and all members of our team share a sense of cooperation and respect with our guests and one another.
You are right for the team if you are:
Happy – nice to be around and friendly
Humble – willing to learn
Helpful – team player, always willing to pitch in, looking for ways to be productive
Giri Hotel Management has been recognized for its growth in the hospitality industry. We are proud to have achieved #23 on the Top Owners & Developers list and #55 on the Top Management Companies list in Hotel Business's annual rankings. These rankings, based on the annual revenues and number of rooms and properties managed, demonstrate our company's continuing expansion and growth.
Giri Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Worksite address
south portland, ME, 04106, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.