About this opportunity
Popeyes lists this Assistant General Manager opportunity in martinsburg, West Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Assistant Manager models servant leadership while delivering exceptional results through others. You provide an engaging environment for restaurant teams and the guest, while focusing on delivering operational excellence. You invest your time in developing servant leaders, creating memorable experiences, being a brand champion, managing administration, and maintaining the facility. You consistently keep Popeyes brand promises, inspire your teams and deliver great results while working under the support and mentorship of the owner.
-- 30-40 hours weekly; Monthly Bonus; Vacation; Medical; 401k with match--
$20 per hour to start plus Performance bonuses every 4 weeks up to $500
Service
Shows compassion, care and concern for the team through behaviors, actions and decisions
Communicates with each team member regularly about individual performance
Creates the right environment for cooperation and sets the team up for success by providing ongoing communication and the tools to get the job done
Coaches, trains and motivates the Shift Leaders and the team
Recruits and develops talent
Demonstrates commitment to goals and inspires others to deliver superior performance
Experience
Serves as a role model to create memorable guest experiences.
Sets clear expectations and holds team accountable for delivering speed of service, hospitality and great food quality
Takes actions to solve and celebrate guest feedback
Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly
Builds and leverages community relationships to drive business and maximize catering program opportunities in the community
Ensures the team delivers Popeyes brand programs, Limited Time Offers (LTO) and core product with operational excellence
Administration
Creates schedules to ensure Quality, Service and Cleanliness (QSC) will be met
Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs
Reviews inventory efficiencies to create product orders
Controls food and equipment inventory, conducts daily and weekly inventory counts, keeps records and monitors food cost
Creates, communicates, implements and follows up on operations plans
Analyzes sales and labor during and after each shift; makes adjustments to labor as needed
Maintains Brand operating standards for product procedures, cleanliness standards and service expectations
Maintain Facility
Monitors and maintains compliance with health, safety, cleanliness standards and regulations
Identifies problems, conducts high-level troubleshooting and seeks maintenance support for restaurant equipment
Requirements
Required Knowledge, Skills and Abilities
Excellent people leadership and guest service skills required
Good listening and self reflection skills
Demonstrated restaurant/retail operations knowledge
Ability to work in a fast paced environment
Recruit and develop the skills and ability of the team
Highly organized with the ability to plan for, execute and monitor business performance
Ability to communicate effectively with guests, team members and Area Managers
Ability to resolves issues in compliance with Popeyes standards
Available to work all shifts, weekends and holidays
Education and Experience
Must have high school diploma or equivalent
Minimum of 1-3 years management experience
Physical Demands
Must be able to lift up to 50 pounds of force frequently to move objects
Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds
Consistently handles product preparation
Ability to kneel and follow proper lifting procedures
Consistently lifts for product preparation, stocking and inventory
Benefits
Employee meal
Employee discount
401k with match
Medical, dental and vision
Bonus every 4 weeks
Founded in 1972, Popeyes® has more than 40 years of history and culinary tradition. Popeyes® owes its beginnings to entrepreneur and culinary innovator, Al Copeland. With one small restaurant and a big idea, Copeland introduced the New Orleans–style fried chicken that has now made the brand famous throughout the world. Popeyes® culinary heritage is built upon the rich Cajun and creole flavor profiles that are unmistakably Louisiana. We continuously draw upon and celebrate this heritage to inspire new, authentic menu creations the world craves. Popeyes distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp and other regional items. This unique and flavorful food has allowed Popeyes to become one of the world’s largest chicken quick service restaurants, with over 2,700 restaurants in the U.S. and around the world.
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Worksite address
martinsburg, WV, 25402, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.