About this opportunity
36th and Fifth | Pret A Manger lists this Assistant General Manager opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Assistant General Manager
About Pret A Manger: Building the US Future of a Beloved Global Brand
Pret US is at a defining moment. Backed by substantial investment and strategic commitment, we are not simply operating; we are transforming a beloved brand in the American market. With a newly established US Board and an entirely rebuilt senior leadership team, we are assembling exceptional talent to drive this ambitious vision forward.
This is an opportunity to join a winning team built on an ownership mindset, rapid learning, bias for action, and competitive drive. Our ideal candidates are resilient, flexible, comfortable with ambiguity, and data-driven. We are seeking leaders who thrive in dynamic, high-stakes environments and are energized by the challenge of building something remarkable.
As part of the Pret US team, you will work directly with seasoned leaders who understand turnarounds, scaling operations, and delivering results. If you are driven to exceed ambitious goals, make bold decisions, and build a brand that matters, this is where you belong.
Join us in writing the next chapter of Pret in America.
The Role
As an Assistant General Manager at Pret, you are a key leader within the shop that ensures we deliver strong operational performance and exceptional guest experiences. You help oversee day-to-day shop operations including staffing, scheduling, food production, and guest service while ensuring the shop runs efficiently, safely, and in alignment with Pret’s standards.
Assistant General Managers lead from the front. When the shop gets busy, you are on the floor supporting the team, coaching in real time, and ensuring guests receive the warm, fast, and personal service Pret is known for. You also play a critical role in developing team members and preparing the next generation of Pret leaders.
Key Responsibilities
Own Full Shop Performance
Drive strong transaction growth and operational efficiency
Analyze performance trends and take decisive action to improve results
Operate with urgency to close performance gaps and deliver against targets
Build and Develop High-Performing Teams
Assist in recruiting, hiring, and onboarding Shop Leaders and team members
Foster a culture of accountability, teamwork, and positive energy within the shop
Identify and develop future leaders to build a strong internal bench
Deliver Exceptional Guest Experience
Model Pret’s standards of hospitality on the shop floor
Create a consistently warm, fast, and personal guest experience
Coach in real time to improve service behaviors and guest engagement
Resolve guest concerns professionally and efficiently
Operational Excellence and Compliance
Ensure strict adherence to Pret’s recipes, food preparation standards, and product specifications
Maintain high-quality, fresh food production throughout the day, minimizing waste while protecting availability
Monitor waste and variance reporting, taking corrective action to improve forecasting accuracy
Ensure full compliance with company policies, food safety, and health & safety regulations
Maintain exceptional cleanliness and operational standards
Learn how to analyze historical data, sales trends, and upcoming promotions to optimize production levels
Qualifications
Required Experience
3+ years of management experience or equivalent leadership experience in restaurant, retail, or hospitality environments
Experience supporting operational performance and service standards in high-volume settings
Strong communication and problem-solving skills
NYC Food Handlers Card
Available to work in person +50 hours
Led a team of greater than 20 employees
Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations
Education
Bachelor's degree Preferred
Benefits & Salary
Competitive Salary + 10% Bonus Potential
Medical, dental, and vision insurance plans to suit you and your family's needs
Paid Time Off
Complimentary Pret
401K enrollment
The pay range for this role is $68,000 - $75,000. Compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and the specific work location of New York, New York, United States. In addition, you will be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.
We use eVerify to confirm U.S. Employment eligibility.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.