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Mary Dickson

Assistant General Manager

newark, DE

Check who can apply and the requirements below before continuing.

About this opportunity

Mary Dickson lists this Assistant General Manager opportunity in newark, Delaware. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job DescriptionJob Description

Overview

An Assistant General Manager with Firebirds partners with the General Manager and Executive Chef to provide leadership, direction, and training to team members by coaching, counseling, and providing feedback on job performance. The AGM plays a key role in daily restaurant operations, ensuring that service, quality, and hospitality standards are consistently met. In addition to supervising restaurant managers and hourly team members, the AGM acts as second-in-command, helping drive financial performance, maintain brand standards, and foster a culture of excellence.

Responsibilities

Provides direct support to the General Manager in all areas of responsibility and serves as acting GM in their absence

Leads, develops, and motivates management and hourly team members to ensure excellence in execution and guest satisfaction

Partners with the Executive Chef to oversee all food and beverage operations for the restaurant and FIREBAR®

Ensures adherence to company policies, safety, sanitation, and compliance standards

Assists in forecasting, budgeting, and controlling costs, including food, beverage, and labor

Analyzes financial reports and operational metrics to identify opportunities for growth and efficiency

Provides direction and training to managers and team members by coaching, counseling, and giving performance feedback

Accountable for ordering produce, seafood, main food orders, and/or wine, liquor, and beer

Conducts bi-weekly inventory in collaboration with the management team

Oversees scheduling to maintain proper staffing levels while meeting labor goals

Leads recruitment, interviewing, and hiring efforts to maintain strong staffing levels and build bench strength

Maintains a positive, team-focused environment that sets expectations for service, quality food, and beverages in a neat, clean, and organized restaurant

Partners with the GM to drive community involvement, local store marketing, and guest engagement initiatives

Qualifications

4 years high volume, full service restaurant experience in a management position

Warm, passionate, and committed to the industry

Excellent communication skills

Ability to remain calm, cool, and collected under pressure

Self-Actualized and motivated

Self-discipline; maintained professional appearance

Physical Requirements

Able to speak, read, write and understand the primary language of the work location

Reach, bend, push & pull items for up to 10 hours each day

Able to use fingers, hands, arms and shoulders repetitively for up to 6 hours each dayAble to stand and exert well-paced mobility for multiple hours in length

Must have a sense of balance, able to bend, kneel and lift items frequently weighing up to 35 pounds

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Worksite address

newark, DE, 19711, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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