About this opportunity
Wingmen V Llc lists this Assistant General Manager OR opportunity in tualatin, Oregon. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Details
Job Location: 8505 SW Tualatin Sherwood Rd - Tualatin, OR 97062
Salary Range: $55,000.00 - $72,000.00
Bench/Assistant General Manager Responsibilities
All managers, regardless of position, share responsibility of and are accountable for following the World Wide Wings Manager Description in conjunction with the following job description specific to this position in the company.
Bench/Assistant General Manager (AGM) Job Purpose
The Bench/Assistant General Manager assists the General Manager with overseeing the operation of the entire restaurant. Maintains a safe environment, and improves bottom line profitability through appropriate revenue management. In addition to supervising the operation of the restaurant on a shift-by-shift basis, AGM specific responsibilities include:
Team
Assists General Manager with overall restaurant staffing planning
Assists other managers with hiring decisions for all departments
In partnership with the General Manager, conducts informative, focused weekly manager meetings
Creates, develops and implements incentive programs and contests in conjunction with the assigned Department Managers
Actively motivates Team Members to participate in all company promotions and incentives
Provides regular performance feedback and recognition to assigned Department Managers and all Team Members, including timely performance appraisals
Assists General Manager with coaching other managers on effective performance management procedures
Assists General Manager with the on-going performance management and development of assigned Department Managers
Guest
Actively looks for and identifies techniques to attract new guests
Responsible for the restaurant’s Guest Comment program. Ensures all guest complaints are appropriately handled and within a timely basis. Provides feedback and coaching to managers on methods for handling guest complaints
Quality Operations
Facilitates and ensures adherence to new food product rollouts
Responsible for ensuring assigned Department Managers and their teams meet or exceed company standards for serving quality products, recipe adherence and portioning
Communicates areas of opportunity to the assigned Department Managers
Helps general manager teach, coach and direct managers and Team Members on quality, service and cleanliness standards and proper inventory levels
Understands and analyzes pertinent sections of restaurant performance measurement tools (GEM, QSCs, audits, P&L) and trouble-shoots problems areas. Works with assigned Department Managers to create and put action plans in place to address issues. Follows up with each assigned Department Manager to ensure successful completion of plans
Conducts administrative manager functions including entering invoices, inventory, end of day procedures, etc.
Monitors all repair and maintenance and manages preventative maintenance program for the restaurant and communicates needs to appropriate persons
Sales and Profits
Holds assigned Department Managers accountable for costs directly associated with their departments
Maintains proper inventory levels on all food and paper products
Participates in departmental meetings for assigned Department Managers and assists with communicating successes, new procedures and areas of opportunity
Establishes daily, weekly, monthly and quarterly projections
Understands the P&L statement, creates action plans for problem areas
Assists the General Manager in the creation and development of the annual restaurant budget
Teaches assigned Department Managers how to meet or exceed budgeted profit goals, reacts to trends, troubleshoots problem areas
Completes all other assigned duties or tasks
The duties of this position may change from time to time. Buffalo Wild Wings reserves the right to add or delete duties and responsibilities at the discretion of Buffalo Wild Wings or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Now Hiring: Assistant Managers
Our Assistant Managers are key players on the leadership team, supporting the General Manager and helping run the playbook every shift. From the floor to the kitchen to the bar—you’re in the action, making sure everything runs smoothly and every guest leaves a winner.
What You’ll Do
Support and inspire Team Members to deliver top-tier service and unforgettable fan experiences
Assist in coaching, training, and developing the team—helping build an all-star lineup
Help execute daily operations, ensuring quality, speed, and accuracy across all areas
Step in where needed—front of house, back of house, bar, or takeout—to keep things running strong
Help maintain a clean, safe, and compliant environment
Support promotions, local marketing efforts, and in-store fan engagement
What You’ll Bring
You know the game. Understanding of restaurant operations, food safety, and responsible alcohol service preferred
Experience counts. High school diploma (or equivalent) required; 1–3 years of restaurant or leadership experience preferred
Team-first mindset. You enjoy supporting teams, building culture, and leading by example
High energy. You thrive in a fast-paced environment and bring hustle and positivity to every shift
Benefits
Perks include:
Competitive pay
Same-day pay options
Manager Bonus Potential
Flexible scheduling
Team Member discounts
Fun, team-oriented atmosphere
Opportunities for growth and development
Full-Time Employees – Compensation & Benefits
Paid Time Off (PTO): Accruals are based on role classification and years of service
Oregon Sick Leave (OSL): Accrued at 1 hour for every 30 hours worked (up to 40 hours per year)
Paid Leave Oregon (PLO): Participation in the state-mandated wage-replacement program for family, medical, or safe leave
Health & Wellness: Eligible for group medical, dental, and vision insurance the 1st of the month following 60 days of employment
Retirement: Eligible to participate in the company 401(k) retirement plan
Holidays: 7 paid holidays for exempt management
Other Benefits: Includes jury duty pay, bereavement leave, and Oregon Military Family Leave (for those averaging 20+ hours/week)
Employee Perks: Eligibility for food and beverage discounts per company policy
Part-Time/Variable Employees – Compensation & Benefits
Paid Time Off (PTO): Accruals are based on role classification and years of service
Retirement: Eligible to participate in the company 401(k) retirement plan
Oregon Sick Leave (OSL): Accrued at 1 hour for every 30 hours worked
Paid Leave Oregon (PLO): Access to state-mandated paid leave (eligibility requires earning at least $1,000 in the prior year)
Employee Perks: Eligibility for food and beverage discounts per company policy
Oregon Military Family Leave: Eligible for up to 14 days of unpaid leave per deployment if working an average of 20+ hours per week
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Worksite address
tualatin, OR, 97062, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.