About this opportunity
R365hire lists this Assistant General Manager opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Benefits
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Department: Front of House Reports To: General Manager Location: Scottsdale, Arizona Pay: $75,000 - $85,000 year
Position Overview
The Assistant General Manager is a senior leadership role responsible for supporting the General Manager in overseeing all aspects of restaurant operations, while serving as a visible and active leader on the floor. This position requires a strong balance of hospitality, operational excellence, and business acumen, with the ability to lead teams, drive performance, and ensure a consistently elevated guest experience. The Assistant General Manager operates as a true extension of the General Manager, taking ownership of daily operations, supporting all departments, and ensuring alignment with the overall vision and standards of the restaurant. This role is both strategic and hands-on, with the expectation to lead by example, hold teams accountable, and create a culture rooted in hospitality, consistency, and performance.
Leadership & Team Development
Lead, coach, and develop all front-of-house team members, fostering a culture of accountability, professionalism, and growth
Act as a mentor and resource for department leads, including Hosts, Servers, and Bar leadership
Support hiring, onboarding, training, and performance management across all positions
Maintain a strong presence on the floor, leading service and setting the tone for the team
Guest Experience & Service Standards
Drive an exceptional, consistent guest experience by upholding and enforcing all service standards
Actively engage with guests, building relationships and ensuring satisfaction throughout their visit
Handle guest concerns and escalations with confidence, urgency, and professionalism
Continuously look for opportunities to elevate the overall dining experience
Operational Oversight
Oversee daily operations of the restaurant, ensuring smooth and efficient service across all departments
Manage floor flow, staffing levels, and service pacing in real time
Ensure all systems, procedures, and standards are executed consistently
Support opening and closing operations, including oversight of all service areas
Financial & Business Performance
Assist in managing labor, scheduling, and cost controls to meet business goals
Monitor sales performance, productivity, and operational metricsSupport budget adherence and identify opportunities to improve profitability
Ensure proper handling of cash, comps, and discounts in alignment with company standards
Communication & Collaboration
Partner closely with the General Manager and leadership team to align on goals, priorities, and performance
Maintain clear and consistent communication with all departments, including kitchen and bar
Lead pre-shift meetings and ongoing team communication to ensure alignment and preparedness
Compliance & Standards
Ensure adherence to all health, safety, and regulatory requirements
Maintain a clean, organized, and professional environment throughout the restaurant
Uphold company policies, procedures, and expectations at all times
CURRENTLY LOOKING FOR AN AGM FOR KUZA, CALA, AND THE AMERICANO
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Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.