About this opportunity
Victra - Verizon Authorized Retailer lists this Assistant General Manager opportunity in springfield, Oregon. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About the Role
Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you’ll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You’ll be the one creating an outstanding in‑store experience that will make customers feel good about our brand and solutions—and help them to choose our wireless products and services.
Responsibilities
Leading your team by resolving customer issues and assisting with customer transactions.
Taking direction from store leader on day‑to‑day operations.
Setting and sharing daily/weekly/monthly goals with sales teams.
Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.
Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.
Running store operations – analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up‑time and functionality.
Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store.
Leading store merchandising and planogram compliance in accordance with company expectations.
Completing store opening and closing activities.
Collective responsibility on attaining store targets daily/weekly/monthly.
What We Can Offer
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401K Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Career Advancement Opportunities
Compensation
Assistant General Managers earn a national average annual salary of $43,000 to $67,000, combining a base hourly rate of $17.55 plus uncapped commission.
What We Are Looking For
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You’re open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you’ve succeeded when your team is delivering.
You Will Need To Have
Background in customer service within the retail, restaurant, or wireless industry preferred
1‑2 years of experience in a Customer Service or leadership role
Management experience in a commissions‑based sales environment.
Proven track record of achieving challenging team and individual sales goals.
Balanced multiple opposing priorities in a multifaceted environment.
Set goals, evaluated performance, and developed a high performing team.
Basic interview skills and enhanced staffing knowledge.
High school diploma or GED.
One or more years of customer service, preferably in a retail or sales environment.
Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
At least 18 years of age.
Legally authorized to work in the United States.
Physical Requirements
Ability to lift ten pounds.
Ability to stand for long periods of time.
Training Requirements
All Assistant General Managers are required to attend and successfully complete a 4‑day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. Various online and computer‑based training will be required throughout your employment with Victra.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
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Worksite address
springfield, OR, 97475, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.