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Assistant Lead – Medical CollectionsMount Yonah Medical Billing (MYMB) Location: Doraville, GA 30360 (Winters Chapel Road) Employment Type: Full-Time | In Office Schedule: Monday–Friday, 8:30 AM–5:00 PM Pay: $18.00–$21.00 per hour (based on experience)Mount Yonah Medical Billing (MYMB) is a rapidly growing third-party medical billing company specializing in behavioral healthcare revenue cycle management, with expertise in substance use disorder and mental health billing. We partner with treatment providers to maximize reimbursement while delivering exceptional service, compliance, and operational excellence.As our organization continues to grow, we are seeking an experienced Assistant Lead – Medical Collections to support our Collections leadership team. This is an outstanding opportunity for an experienced medical collections professional looking to take the next step into a leadership role while continuing to build a long-term career with a growing organization.Position SummaryThe Assistant Lead – Medical Collections supports the Collections Lead in overseeing the daily operations of the Medical Collections department. This position serves as a working team lead by assisting with workflow management, training, quality assurance, productivity monitoring, and resolution of complex insurance account issues.In addition to maintaining an assigned collections workload, the Assistant Lead provides coaching and guidance to Collection Specialists while helping ensure departmental goals, reimbursement targets, and compliance standards are consistently achieved.Minimum QualificationsHigh school diploma or GED requiredAssociate's or Bachelor's degree in Healthcare Administration, Business, or a related field preferredMinimum of three (3) years of recent medical collections, insurance follow-up, or healthcare accounts receivable experience requiredMinimum of one (1) year of leadership, mentoring, team lead, or supervisory experience preferredExperience with behavioral health, mental health, or substance use disorder billing strongly preferredStrong understanding of Medicare, Medicaid, commercial insurance, and managed care reimbursementWorking knowledge of CPT, ICD-10-CM, HCPCS, and medical terminologyExperience using electronic medical records (EMR) and medical billing softwareAdvanced proficiency with Microsoft Office, particularly ExcelAbility to work full-time in our Doraville officePreferred Software ExperienceCollaborateMDKipu EMRAvailityEssential ResponsibilitiesAssist the Collections Lead with the day-to-day operations of the Medical Collections departmentPerform insurance follow-up on commercial, Medicare, Medicaid, and managed care claimsResearch and resolve denied, rejected, underpaid, and unpaid insurance claimsSubmit corrected claims, reconsiderations, and supporting documentation as neededReview and prioritize aging reports to maximize reimbursement and reduce outstanding accounts receivableMonitor staff productivity, work queues, and follow-up timelinessAssist with assigning workloads and balancing team responsibilitiesTrain, mentor, and support new and existing Collection SpecialistsPerform quality assurance reviews and provide constructive coaching and feedbackIdentify reimbursement trends and escalate payer issues to managementAssist in developing and maintaining departmental workflows and standard operating proceduresMonitor departmental performance, including:Accounts Receivable (A/R)Aging ReportsProductivity MetricsTimely Insurance Follow-UpCollection PerformanceCollaborate with Billing, Appeals, Payment Posting, and other Revenue Cycle departments to resolve claim issuesMaintain HIPAA compliance and protect patient confidentialityPerform additional duties as assignedSkills & CompetenciesLeadership and team coachingMedical collections and insurance follow-upAccounts receivable managementDenial management and reimbursement analysisStrong analytical and critical thinking skillsExcellent verbal and written communicationExceptional organizational and time-management abilitiesHigh attention to detail and accuracyAbility to prioritize multiple responsibilities in a fast-paced environmentProfessional customer service and interpersonal skillsAbility to work independently while fostering a collaborative team environmentPerformance ExpectationsMeet or exceed daily, weekly, and monthly productivity goalsEnsure timely follow-up on assigned insurance accountsAssist in reducing accounts receivable agingSupport departmental reimbursement and collection goalsDeliver accurate documentation and maintain compliance with payer regulationsDemonstrate leadership through accountability, professionalism, collaboration, and continuous improvementWhy Join Mount Yonah Medical Billing?At MYMB, we believe in investing in our employees and promoting from within. As our company continues to expand, you'll have the opportunity to grow your career while helping shape a high-performing Revenue Cycle Management team.We OfferCompetitive hourly pay based on experiencePaid trainingPerformance bonus opportunities after 90 daysHealth insurance after 90 daysDental, vision, and life insurance after 90 daysPaid Time Off (PTO)401(k)Opportunities for advancement into leadershipStable Monday–Friday schedule with evenings and weekends offSupportive, collaborative work environment focused on professional developmentBenefits401(k)Health InsuranceDental InsuranceVision InsuranceLife InsurancePaid Time Off (PTO)Paid TrainingPerformance Bonus OpportunitiesJoin Our TeamIf you're an experienced medical collections professional who enjoys mentoring others, improving processes, and driving results, we'd love to hear from you.Apply today and help lead the success of Mount Yonah Medical Billing's growing Revenue Cycle Management team!
Worksite address
atlanta, GA, 30340, US
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