About this opportunity
O'Hagan Meyer lists this Assistant Legal Billing Manager opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Assistant Legal Billing ManagerO'Hagan Meyer is seeking an experienced, detail-oriented, and collaborative Assistant Legal Billing Manager to support the leadership and daily operations of our Billing Department. This is a key leadership position for an experienced legal billing professional who has a strong understanding of law firm billing, enjoys developing and supporting team members, and is motivated to improve processes, accuracy, efficiency, and client service.The Assistant Legal Billing Manager will support the Legal Billing Manager in overseeing a team of approximately 30 billing professionals and will serve as the Manager's primary back-up. This position will play a key role in managing daily workflow, staff development, billing quality, client billing requirements, and process improvement.The successful candidate will be comfortable providing direction and leadership to a large billing team and working collaboratively with attorneys, clients, and administrative personnel to resolve complex billing issues. This position requires someone who can effectively balance day-to-day operational responsibilities with longer-term process improvement and team development.Essential Duties and Responsibilities· Support the supervision and daily management of a Billing Department consisting of approximately 30 billing professionals.· Serve as the Legal Billing Manager's primary back-up and assume appropriate departmental leadership responsibilities during the Manager's absence.· Provide leadership, coaching, guidance, and support to billing team members.· Help establish departmental priorities, distribute workloads, and ensure appropriate staffing and coverage.· Monitor daily billing workflows to ensure invoices are accurate, timely, and compliant with client billing guidelines.· Monitor productivity, quality, workload, and other departmental performance metrics.· Assist with performance management, employee development, and ongoing coaching of billing team members.· Support the onboarding, training, and development of new and existing billing staff.· Serve as a resource for complex billing questions, client requirements, and department best practices.· Partner with attorneys, clients, and administrative staff to research and resolve billing questions, disputes, and complex billing issues.· Assist with electronic billing processes, including invoice submission, rejection resolution, and compliance with client-specific eBilling requirements.· Monitor billing deadlines and help ensure invoices are processed and submitted accurately and timely.· Identify opportunities to improve departmental efficiency, reduce errors, streamline workflows, and strengthen billing processes and controls.· Assist in developing, documenting, and maintaining standard operating procedures, training materials, and billing guidelines.· Support the implementation and optimization of billing systems, processes, and technology.· Assist with reporting and analysis related to billing activity, productivity, and departmental performance.· Work closely with the Legal Billing Manager on departmental initiatives, projects, and process improvements.· Serve as a leadership resource for the Billing Department and help foster a professional, collaborative, and accountable team environment.· Perform other duties and special projects, as assigned.
Worksite address
chicago, IL, 60601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.