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Job description
Assistant Service ManagerAt GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents truly feel at home, and building relationships that last. We believe great teams thrive on support, creativity, and shared purpose, which is why we invest in your growth, celebrate innovation, and lift each other up. Ranked among the top in ORA Power Rankings and rated 4.6 on Glassdoor by our own employees, GoldOller is more than a workplace; it's a place where you belong, where your impact matters, and where your career can grow. Ready to make a difference every day?We are seeking for a highly skilled and experienced Assistant Service Manager to join our team of professionals. An Assistant Maintenance Supervisor is the right-hand person to the Service Manager and responsible in assisting in maintenance operations of the property. This position also has the opportunity to earn monthly bonuses!Any given day you will:Assist in oversight of all work associated with the upkeep and maintenance of the building and grounds.Physically walk and inspect property on a regular basis, including vacant units. Conduct property inspections, including move in, housekeeping, and grounds in order to assure adherence to established standards.Ensure service requests are responded to within 24 hours and communicate with the resident when the issue cannot be resolved in a timely manner.Assist in oversight of maintenance of the grounds, trash container areas, and common areas.Be available as needed either personally, or through other site personnel, for emergency calls and respond to those according to GoldOller's policy on after-hour emergency calls.Manage regular maintenance of the building exteriors, building interiors and common areas.Full duties will be discussed during interview process.These are the skills you will need:Knowledge of property management policies and procedures as it relates to maintenance operations.Have a complete understanding of Fair Housing and knowledge of other laws that apply to property management, such as Fair Credit Reporting Act, Americans with Disabilities Act, Landlord Tenant Law, OSHA Standards, local and state building codes.Communicate effectively, both verbally and in writing.Position Requirements:Experience: Minimum of two years of multifamily housing maintenance experience in residential property management.Physical: Ability to lift, push and pull and carry up to 80 pounds. Physical elements of the job may require frequent standing and walking, squatting, reaching, stooping, climbing stairs/ladders, balancing and carrying.Valid driver's license and reliable, personal automobile for local job-related travel- required.Possession of tools needed to perform routine maintenance tasks.Formal training or experience in the following areas required: carpentry, plumbing, electrical, painting, refurbishing.EPA/HVAC Certification required.Certified Pool Operator (CPO) and/or Certified Apartment Maintenance Tech (CAMT) preferred.Able to work weekends, as needed.Travel to other sites and out of state, as needed.GoldOller Real Estate Investments is a growing real estate investment company that acquires, develops, and operates multifamily communities throughout the country. The firm has been phenomenally successful over the years and currently owns and diligently manages approximately 40,000 units across 12 states, representing over $2.6 billion in assets under management.Perks and Benefits That We Offer…12 Paid HolidaysUp to 2 weeks Paid Time Off in the first year of service (grows with tenure)A Celebrate YOU Day (To use at your leisure, for any special occasion)Comprehensive Medical, Dental and Vision Plans (available after 60 days of employment)Company Paid Health Reimbursement AccountPaid Parental LeaveCompany Paid Life InsuranceCompany-Matched 401(k) Retirement Savings PlanAll-Inclusive Access to all GoldOller Property Amenities: Swimming pools, GO Chat facilities, Wellness Classes, and Fitness CentersCompany Paid Certifications and LicensingAnd so much more!Equal Opportunity Employer
Worksite address
cleveland, OH, 44128, US
Who can apply
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