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Job description
Assistant Manager
We're looking for an enthusiastic and dedicated Assistant Manager to join our team at our Overland, United States location. As an Assistant Manager, you will play a vital role in ensuring the smooth operation of our store while delivering exceptional customer experiences. This is an excellent opportunity to develop your leadership skills in a dynamic, fast-paced environment where your contributions directly impact our team's success and customer satisfaction.
Oversee daily store operations and manage shifts effectively to ensure consistent service delivery
Lead, motivate, and support team members to achieve performance goals and maintain high morale
Handle cash management and financial transactions with accuracy and transparency
Ensure high standards of food quality, safety, and sanitation are maintained at all times
Provide excellent customer service and resolve customer inquiries or concerns with empathy and professionalism
Train and develop new team members, fostering a culture of continuous improvement and growth
Manage inventory levels, analyze stock data, and place orders as needed to optimize operations
Maintain a clean, organized, and welcoming work environment that reflects our brand standards
Collaborate with the store manager to implement company policies, procedures, and strategic initiatives
Analyze operational metrics and identify opportunities for improvement to drive efficiency and profitability
Contribute to creating a positive, inclusive, and productive work atmosphere where all team members feel valued
Assist in scheduling and coordinating staff to ensure adequate coverage during peak and off-peak hours
Qualifications
Proven experience in a leadership or supervisory role, preferably in the food service industry
Strong customer service skills with a friendly, professional, and empathetic demeanor
Excellent money management abilities and proficiency with basic mathematical calculations
Demonstrated ability to multitask and thrive in a fast-paced, high-pressure environment
Effective communication and interpersonal skills with the ability to collaborate across all levels
Strong problem-solving abilities and keen attention to detail in all tasks
Solid knowledge of food safety regulations, practices, and sanitation standards
Flexibility to work various shifts, including evenings, weekends, and holidays as needed
Physical capability to lift up to 25 pounds regularly and stand for extended periods
Proficiency in using point-of-sale (POS) systems and basic computer skills
Experience with inventory management and order placement
Demonstrated ability to train, mentor, and develop team members
High school diploma or equivalent (preferred)
Strong organizational and time management skills
Analytical mindset with the ability to interpret operational data and metrics
Assertive yet supportive leadership style that motivates and inspires team performance
Additional Information
All your information will be kept confidential according to EEO guidelines.
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Job Location
Overland, United States
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.