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Job description
Assistant Manager
We are seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our Cahokia, United States location (1302 Camp Jackson Rd). As an Assistant Manager, you will play a crucial role in ensuring smooth daily operations, providing excellent customer service, and supporting our team members.
Oversee and manage daily store operations during assigned shifts
Provide leadership and guidance to team members, fostering a positive work environment
Interact professionally with customers and employees, ensuring high levels of satisfaction
Handle cash management and financial transactions accurately
Answer phone calls and take customer orders efficiently
Maintain a clean and organized work environment
Assist with inventory management and stock control
Implement and uphold company policies and procedures
Collaborate with the management team to achieve store goals and objectives
Resolve customer complaints and address employee concerns promptly
Participate in employee training and development initiatives
Perform other duties as assigned by upper management
Proven experience in retail or food service management, preferably in an assistant manager role
Strong leadership and team management skills
Excellent customer service orientation with a friendly and approachable demeanor
Proficiency in math and problem-solving skills
Ability to work in a fast-paced environment and manage multiple tasks simultaneously
Strong communication and interpersonal skills
Detail-oriented with a focus on accuracy and efficiency
Proficient in using point-of-sale systems and basic computer applications
Flexibility to work various shifts, including evenings, weekends, and holidays
Physical ability to stand for extended periods and lift up to 25 pounds
High school diploma or equivalent; associate's degree in business or related field preferred
Positive attitude and ability to maintain composure in high-pressure situations
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.