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Job description
Assistant Manager - 401 N State St
We're looking for an enthusiastic and detail-oriented Assistant Manager to join our team at our Litchfield location (401 N State St). In this pivotal role, you'll play a crucial part in driving operational excellence and fostering a positive work environment. As an Assistant Manager, you'll support store leadership by managing daily operations, leading team members, and delivering exceptional customer experiences. This is an excellent opportunity to develop your management skills while making a meaningful impact on our organization's success.
Responsibilities include:
Running shifts efficiently while maintaining high operational standards and ensuring all store procedures are followed
Leading, motivating, and supporting team members through coaching, feedback, and performance management
Managing cash handling, reconciliation, and financial transactions with accuracy and transparency
Interacting professionally with customers and employees, resolving concerns with empathy and decisiveness
Answering phones, taking orders, and providing outstanding customer service that exceeds expectations
Overseeing store cleanliness, organization, and maintenance of all areas
Assisting with scheduling, training, and onboarding of new team members
Analyzing store performance metrics and identifying opportunities for improvement
Handling physical tasks including lifting up to 25 pounds regularly
Supporting inventory management and stock organization
Communicating clearly with management regarding operational challenges and successes
Qualifications
**Required Qualifications:**
Friendly, diligent, and responsible demeanor with a positive attitude
Strong math and problem-solving skills
Proven experience in money management and cash handling
Excellent customer service skills with a commitment to customer satisfaction
Demonstrated ability to manage and supervise employees effectively
Strong communication skills, both written and verbal
Organizational and time management abilities
Ability to work collaboratively with team members at all levels
Physical capability to lift up to 25 pounds regularly
Reliability and consistent attendance
**Preferred Qualifications:**
Previous shift management or supervisory experience
Experience in a fast-paced retail or food service environment
Conflict resolution and problem-solving experience
Training and development experience with team members
Knowledge of point-of-sale (POS) systems
Experience with scheduling and workforce planning
Analytical mindset with ability to interpret performance data
Job Location
Litchfield, IL
Worksite address
litchfield, IL, 62056, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.