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United Airlines

Assistant Manager - AO Business Office

houston, TX

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Job description

Description

At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.

Job overview and responsibilities

Individuals are selected for this role based on high-performance, high-potential and a willingness to lead and develop peers. They have direct oversight of daily operations to ensure the highest level of product delivery in accordance with Company guidelines and the United Leadership Model. Recognized as experts in operational, administrative and data driven aspects to generate process driven efficiencies.

The Assistant Manager will lead the local finance oversight for IAH Airport Operations teams at George Bush Intercontinental Airport. This includes leading workstreams related to station financials and works cross functionally with local Airport Ops and CSC teams.

Qualifications

What's needed to succeed (Minimum Qualifications):

Bachelor's degree and or 4 years of equivalent work experience

2 years' relevant experience in scheduling, payroll and performance management systems

Operational experience, with demonstrated understanding of day-to-day operational processes and requirements

Experience leading a team

Knowledge of operational policies and procedures including collective bargaining agreements, vendor management, finance, and resource planning.

Experience generating and analyzing reports, identifying trends, and using data to support operational decisions

Demonstrated track record of identifying and implementing process improvements to enhance operational efficiency

Excellent written and oral communication skills, including the ability to effectively present information to various audiences

Ability to foster collaboration in a team environment

Adept at employing conflict resolution techniques, good decision making, active listening, and empathetic communication to address complex situations

Ability to work independently, effectively prioritize competing demands, and pivot and adjust to changing business needs

Strong proficiency in appropriate work group and office productivity software (i.e., MS Word, MS Excel, MS PowerPoint, MS Outlook)

Strong organizational and time-management skills, with the ability to coordinate and collaborate effectively with vendors, contractors, and other business partners

Ability to support and implement organizational changes while maintaining effective communication and operational continuity

Ability and willingness to travel minimally, as required by the position

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Preferred Qualifications Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to company policies related to responsible AI use, data privacy, and security.

Experience with procurement, station supplies management, and/or supply chain operations, including managing volumes, lead times, inventory, and supplier requirements

Demonstrated ability to maintain reliable, on-time, and onsite operational support

Experience with budget management, invoice review, and invoice approvals

Experience supporting month-end and financial close processes, including forecasting, accruals, and financial reporting

Working knowledge of basic accounting principles and financial processes

Experience applying financial and economic concepts to operational planning, resource allocation, and business decisions

Worksite address

houston, TX, 77246, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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