About this opportunity
Mister B's Pizza & Wings lists this Assistant Manager opportunity in bowling green, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Restaurant Manager Position at Mister B's Pizza and Wings
We at Mister B's Pizza and Wings have hourly and salary positions available for Restaurant Managers to lead all aspects of our business. Full-time restaurant managers work 45 hours per week with many incentives and bonuses available based on performance. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, you'll need management skills and experience in both front and back of the house. You must have expertise in overseeing the dining room, checking in with customers, and balancing seating capacity. Back of the house management experience is also essential, as you'll hire qualified kitchen and wait staff, set work schedules, oversee food prep and ensure compliance with health and safety restaurant regulations.
You are expected to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
Responsibilities
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant's good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Requirements
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software and Microsoft Excel
Strong leadership, motivational and people skills
Acute financial management skills
BSc degree in Business Administration; hospitality management or culinary schooling is desirable and encouraged but not required and can be easily substituted for 3+ years of experience.
Human Resources Department
Beth Ann Horn
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Payroll Administration
Pay date is on Tuesday
Pay is bi-weekly
Pay checks can be print or direct deposit. Direct deposit can be changed at your convenience, just contact Beth Ann.
If you have government assistance forms, loan application forms, anything that needs to be completed by your employer, contact Beth Ann, and this can be completed typically within 5-10 minutes.
Employee Benefits
Bonuses on Store Profitability (up to $2,500/quarter), Health Department Scores, and Increasing Social Media Ratings
Health Insurance (30+ hours/week average – eligible 60 – 90 days after date of hire)
Mister B's is committed to every one of our employee's individual needs. We provide setup, compensation, and payroll deduction while allowing the employee to choose a plan that best suits his/her needs.
Open Enrollment will be around November through December for the following year.
Dental Insurance (30+ hours/week average)
Vision Insurance (30+ hours/week average)
Retirement: 401(k) with Roth contributions as an option (20+ hours/week average) after 1 year of employment
Profit Sharing (20+ hours/week average) after 1 year of employment
Life insurance – voluntary/supplemental (30+ hours/week average)
Accident Insurance – voluntary/supplemental (30+ hours/week average)
Cancer Insurance – voluntary/supplemental (30+ hours/week average)
Critical Illness Insurance – voluntary/supplemental (30+ hours/week average)
Workplace perks such as flexible work schedules, discounts on food, free non-alcoholic drinks, fun atmosphere
Paid time off: sick days and vacation days (management staff only)
Work schedule
8 hour shift
10 hour shift
12 hour shift
Weekend availability
Monday to Friday
Holidays
Day shift
Night shift
Supplemental pay
Bonus pay
Other
Benefits
Flexible schedule
Health insurance
Dental insurance
Vision insurance
401(k)
401(k) matching
Referral program
Employee discount
Worksite address
bowling green, KY, 42103, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.